I don't need help often, but when I do it tends to be because of the SWG. I installed an IC60 in 3/2018, which was courtesy replaced by Pentair 5/2020. That cell just died yesterday. As I'm searching around for solutions to my blinking green light I'm noting all of the posts of other users who haven't been able to get five years from their cells like me (and also like me they're averaging around two years). I run my SWG 24/7 at 20% for about six months bringing it up to 60% in the desert summer (the other six months).
A lot of my issues stem from the Pentair system itself. For example, the app (that never seems to be updated) doesn't alert me when the cell isn't functioning. I have to manually open the app to see any alerts...and/or physically go out to the pad. There have been numerous times where I've checked and found my filter was a little to full to allow full flow and the SWG wasn't producing, or the water temp dropped too low in a freak cold snap, or it just plain won't work for no discernible reason at all as was the case with both of these two cell failures.
Before we bought our house, we owned a condo and I became the president of the HOA. I couldn't get any of the local pool professionals to quote us on an SWG install. According to them, they had nothing but problems on their hotel and other commercial installs. I'm not saying that's a reason to consider not getting one, but it's a problem in trying to get things serviced since no one local is willing to work with them and wouldn't know much about them even if they were. So anyone thinking about installing one should also check their local area to make sure there's someone willing to service it when it eventually needs servicing. Not a problem if you're a DIY'er except when it comes to talking to a company like Pentair that centers its business and warranties around pool professionals.
Looking at the prices of replacement, I'm tempted to use one of these off-brands. I'm looking at the circu-pool setups but I don't know how well they would tie into my EasyTouch or what I'd be giving up by going that direction. Judging by what I've experienced so far it wouldn't be much.
A lot of my issues stem from the Pentair system itself. For example, the app (that never seems to be updated) doesn't alert me when the cell isn't functioning. I have to manually open the app to see any alerts...and/or physically go out to the pad. There have been numerous times where I've checked and found my filter was a little to full to allow full flow and the SWG wasn't producing, or the water temp dropped too low in a freak cold snap, or it just plain won't work for no discernible reason at all as was the case with both of these two cell failures.
Before we bought our house, we owned a condo and I became the president of the HOA. I couldn't get any of the local pool professionals to quote us on an SWG install. According to them, they had nothing but problems on their hotel and other commercial installs. I'm not saying that's a reason to consider not getting one, but it's a problem in trying to get things serviced since no one local is willing to work with them and wouldn't know much about them even if they were. So anyone thinking about installing one should also check their local area to make sure there's someone willing to service it when it eventually needs servicing. Not a problem if you're a DIY'er except when it comes to talking to a company like Pentair that centers its business and warranties around pool professionals.
Looking at the prices of replacement, I'm tempted to use one of these off-brands. I'm looking at the circu-pool setups but I don't know how well they would tie into my EasyTouch or what I'd be giving up by going that direction. Judging by what I've experienced so far it wouldn't be much.
