Fusion Soft Won't Stop Producing

[bcre3306]

Hi

I have an issue that I can't seem to find an answer to on this forum(if I missed it I apologize!). My SWG seems to produce 100% of the time that the pump is running. What I mean by this is no matter if I set the SWG to 5% or 50% it appears to be generating chlorine the entire time and never stop producing. Clearly this results in my chlorine levels sky rocketing and causing me to turn it off for extended periods of time in order to get it back at normal levels. Any ideas what could be causing this to happen? I assume it's some sensor that is bad but wondering if anyone else has seen this issue or can point me in the right direction.

Thank you@

 

[JamesW]

The cell is generating when the "Cell On" light is on and the cell is not generating when the "Cell Resting" light is on.

You can check actual production by checking the amperage.

You can access the cord wires where they connect. You can measure DC amps using an inline or clamp method.

OK it threw the error again so I went out and tested it. I don't actually know how I can test it while it is in a failed state. What I did was change the output to 0%. Unplugged the red cord, patched in the MM between the 2 disconnected leads, then put the % back to 100%. It went up to 5.58 amps. The MM says not to use it for more than 10 seconds and then wait for 15 minute for another test. I wonder if I just get a new cable if that will make any difference.

View attachment 161799
View attachment 161800

 

[bcre3306]

The "Cell On" light stays on unless I change it to 0%

 

[JamesW]

Can you show a close up of the circuit board?

 

[JamesW]

Do you use ORP or other controllers?

How old is the system?

 

[JamesW]

Jandy TruSense Water Chemistry Analyzer

Has anyone used one of these? I can't find any reviews on this site for it and nothing really online about it. Are they new? Just looking if anyone has any experience with them. I travel a ton and was looking for something to allow me to keep an eye on things. I know there a few other...

www.troublefreepool.com

Upgrade Jandy RS4 Board

I currently have a RS-PS4 and am looking to upgrading to a PS6 or PS8 so I can get some additional relays for some automations I may want to do in the future. The PS4 is basically brand-new and under scoped from the PB so looking to see what would be involved to swap this out to a PS6 or 8. I...

www.troublefreepool.com

 

[bcre3306]

Jandy TruSense Water Chemistry Analyzer

Has anyone used one of these? I can't find any reviews on this site for it and nothing really online about it. Are they new? Just looking if anyone has any experience with them. I travel a ton and was looking for something to allow me to keep an eye on things. I know there a few other...

www.troublefreepool.com

Upgrade Jandy RS4 Board

I currently have a RS-PS4 and am looking to upgrading to a PS6 or PS8 so I can get some additional relays for some automations I may want to do in the future. The PS4 is basically brand-new and under scoped from the PB so looking to see what would be involved to swap this out to a PS6 or 8. I...

www.troublefreepool.com

Panel is about a year old and I never put in a ORP sensor or any additions to the system. The SWG sensor was changed about 5 months ago which is when I believe this all started but I'm not 100% sure. At first I thought it was the change of the season and I needed to lower the percentage and runtime of the pump but it wasn't any of that in the end.

 

[JamesW]

Can you show a close up of the circuit board?

 

[bcre3306]

Sorry for the delay in getting the pictures, I was traveling.

 

[JamesW]

Do you have better resolution pictures of the circuit board for the Aquapure?

 

[bcre3306]

Do you have better resolution pictures of the circuit board for the Aquapure?

Sorry about that, is this better?

 

[JamesW]

I was thinking maybe an ORP error, but yours looks ok.

 

[JamesW]

Are you sure that the Cell On LED is always on?

Can you measure for amperage?

Did you file a warranty claim with Jandy and the builder/installer?

 

[JamesW]

This clear box is the relay that powers the cell.

Can you tell if the contacts open when you shut off power to the system?

Can you see any obvious damage inside the relay?

 

[bcre3306]

I did call for warranty claim but they haven't come this past week because the weather is too cold for it be running right now. I'll take a look at the relay but nothing stuck out when I was in there earlier.

 

[JamesW]

You should be able to see the contacts open and close as the unit has power and power is removed.

 

[bcre3306]

You should be able to see the contacts open and close as the unit has power and power is removed.

Relay is working fine when I power the system on and off

 

[JamesW]

Does the "Cell Resting" Light ever come on?

 

[bcre3306]

Does the "Cell Resting" Light ever come on?

No, that's my problem. It just produces the entire time the pump in on(minus the cold weather right now which shows it "offline")

 

[JamesW]

https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/jandy/water-sanitizers/h0325600.pdf