First Time Pool Owner (Houston Pool Build)

The filter made no difference but I tried another hose bib and that one came out at 7gpm. Gotta talk to the house builder what that is all about I guess. Luckily the other hose bib could still reach the pool, so at 7gpm we should be filled by tomorrow night.
 
What a major difference!! Wonder why that one is so slow?

Just wanted to let you know your plaster/water color could be a little off in the beginning. It will change as the water gets balanced and the plaster cures.

Do NOT stop the flow of water until it is halfway up the skimmer face/waterline tiles. If you stop it early it could form a ring on that pretty, new plaster :(

Kim:kim:
 
Thanks Kim! Yeah right now it is a bit greenish. With the new flow rate I estimate the pool to fill up sometime tomorrow early evening and then I will move the hose to the spa. We will keep the camera on it too that way we can check in even while we are not home.

The pool builder will install the equipment on Monday and do the startup. I will have to ask him for the details but I assume typically it is daily brushing and water chemistry checking?
 
The Pool is full! I just shut off the water. Per the water meter about 14,000 gallons after deducting a few hundred for showers, toilets and a couple loads of laundry this weekend as well as figuring about 1/4" of evaporation since we had 104 degrees with wind all day. The water temperature is already 93 on the surface.

Below some pictures just before it got dark when we had a few inches left and the spa was not filled yet. The green only looked nice in the beginning when it looked like a mountain lake, now it just looks swampy...

Due to our 1x2 water line tile I noticed the pool is approx 1/2" higher on one far end than the other. (3 tiles are showing on one end and 3.5 on the other). Is this variation normal for a new pool?
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The variation will stand out more with the small tiles as you are seeing. In a purrfect world there would be no variation but I assure you NO one will notice it as they admire your pretty pool!

When will they be there to start everything up? Do you have some liquid chlorine on hand to put in that water?

Kim:kim:
 
Already looking better today after the PB dumped a bunch of chemicals in it and brushed the pool. I tested the water and pH and alcalinity are in startup range. Only calcium is low. They haven't installed the equipment yet but that will come tomorrow so then the water will start to circulate too.
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Wow! That water is on its way to bea-u-tiful!

Don't be surprised if the color changes again when the pumps are running. In other words, I hope you haven't gotten too attached to this stage of color. Lol!!

The next 30 days will give you true appreciation for your salt system. Have plenty of bleach on hand!!
 
So I'm struggling with the PBs approach to the startup. I had specifically asked in the contract that they follow the WetEdge 28 day start up instructions since they lay out day by day what needs to be done and that's what we have in writing:
http://wetedgetechnologies.com/files/28_Start_Up_Instructions.pdf

However, I find they are not really following the document by not testing twice per day in the beginning, then not dosing with math and instead just "guestimating" because after 2 days the calcium level is still not where it should be. It also appears that they are only testing ph and chlorine and not for calcium or total alkalinity. I brought this up and they said they will start to manage total alkalinity later and that it's too early. They also told me that they are adding liquid chlorine to avoid algae, but per Wetedge chlorine does not come until day 7?

Here are my readings from last night: The water also had a strange smell to it ...
TA 60 - recommended 80
ph 6.8 - recommended 7.2
Calcium 175 - recommended 200 (initially it was 125 and I asked them to increase it)

So overall my gut tells me I should insist on the start up procedure by the book per WetEdge? The crazy thing is they are listed on the WetEdge website as a WetEdge pool builder so you would think they follow their guidelines?
 
No Expert Here: But I think you will be fine. You have probably the easiest finish to deal with as it has been acid washed and then polished, so you are already dealing with a better surface than normal plaster or most other types of pebble finishes that need to have the cream and top layers brushed and scrubbed. When I brushed our pool during the 30 day curing process I hardly saw any plaster dust ever, if I saw anything at all I bet it was dirt more than anything.

I posted earlier my builder added Jacks Magic, enough CYA to get up to around 20-30, then liquid CL, and also lowered the PH to 7.2. This was all done on day 3. I was told to keep the PH as close to 7.2 for 30 days and the CL at 2-3, and the CYA below 40. No mention of CH, TA etc...

Never saw the builder again, and my finish is doing great and looks just like it did when it was first filled (it might be just a shade lighter after 4 swim seasons).

Edit: At the very end of the Wetedge document they state the following:
Chlorine
Add only a residual amount of chlorine in your pool during start up – 1 chlorine tab
• Altima and Quartz Finishes Day 1–7
• Pearl, Satin, Supreme, Prism Matrix and Primera Stone Day 1– 4

So it sounds like a little chlorine is fine...despite the chart saying no chlorine.
 
But it is hard and time consuming so............he is taking the easy way out. See if you can talk to him. Show him your test kit and that you know how to use it. Ask him if you can take over from here. See what he says BUT make sure to get it in writing!!! if he does allow you to take over. Make sure the words "Will not affect the warranty" are included.

KIm:kim:
 
I'm freaking out - please let me know if this is an emergency and if I need to go to the store and buy pounds of baking soda!

I came home and checked the water chemistry tonight and TA is at 10 and PH is as yellow as the chlorine marker, so way lower than the 6.8. I checked the PBs log (that I asked them to complete after every visit) and they measured PH 7.8 and noted that they added 2 gallons of muriatic acid. Per the pool math app that would bring the PH down to 6.2. Calcium is at 275. No other chemicals. My Orenda app does not even calculate the LSI correctly because the lowest I can set the PH is 6.5 but it must be under -2.0. So this water right now is extremely acidic.

Do I need to address this right now and go to the store and buy baking soda to raise TA and PH or should I wait until tomorrow and talk to the PB?
 
It is the morning now so I am too late to have you run to the store. I would TEXT (we want this in writing) the PB and tell him what happened and ask him what you should do while you are on the way to the store.

It is almost as if they are doing a "hot start" but that should have been done from the very beginning if they were going to start it that way. Your plaster will be fine as it is only going to be for a short while. I would NOT swim in it until things get balanced again.

Let us know what the PB says and we will go from there.
 
Alright, we finally turned this around. The owner of the pool company came by personally on Saturday morning and added the 12 lbs of sodium bicarbonate that were necessary to get the TA back up. He also left a detailed test kit for the person that comes and does daily pool checks. And that person just sent me an e-mail today with screenshots from the Orenda app showing the measurements and dosage. So instead of 2 gallons of muriatic acid he added 16 ounces today :)
 
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i forgot to ask: any recommendations for a cheap manual pool vacuum? Since we will get a robot after the 30 days I don't need anything super sophisticated. I have a dedicated return line for the vacuum but thought maybe one that also has a skimmer plate is probably best in case I want to vacuum out larger leaves that I don't want in the cartridge filter?
 

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