First Time Pool Owner (Houston Pool Build)

kimkats

Mod Squad
LifeTime Supporter
Jul 10, 2012
37,546
Tallahassee, FL

rhawke

Bronze Supporter
Nov 27, 2017
210
Houston, TX
Thanks for the pool vacuum recommendations! I will order one today from Amazon.

A few questions for santacruzpool as a fellow Primera Stone Owner:

1) Does your primera stone also have areas where some individual pebbles fell out? We have quite a few dips / craters in our otherwise smooth plaster surface. Unfortunately some of those are on the sun benches and while it is not very noticeable during the day, at night when the lights are on you can really see those.

2) Are your floors as smooth as the walls and benches? Ours are much rougher and I'm not sure if this is standard practice or if the polishers were less detailed on the floors. There are also a few patches on the walls where they must have forgotten to polish because it's much rougher there.

3) What do you use to brush? Our pool builder gave us a nylon brush and said to only use Nylon. But the WetEdge start up docs say to use a Combo Brush. I told him that and he said he wouldn't use a combo on the polished primera stone. I am planning to get the wall whale but the combo brush is $55 with shipping vs $25 for the nylon from Amazon.
 

santacruzpool

Gold Supporter
Feb 24, 2015
566
Santa Cruz, CA
Thanks for the pool vacuum recommendations!
A few questions for santacruzpool as a fellow Primera Stone Owner:

1) Does your primera stone also have areas where some individual pebbles fell out? We have quite a few dips / craters in our otherwise smooth plaster surface. Unfortunately some of those are on the sun benches and while it is not very noticeable during the day, at night when the lights are on you can really see those.

2) Are your floors as smooth as the walls and benches? Ours are much rougher and I'm not sure if this is standard practice or if the polishers were less detailed on the floors. There are also a few patches on the walls where they must have forgotten to polish because it's much rougher there.

3) What do you use to brush? Our pool builder gave us a nylon brush and said to only use Nylon. But the WetEdge start up docs say to use a Combo Brush. I told him that and he said he wouldn't use a combo on the polished primera stone. I am planning to get the wall whale but the combo brush is $55 with shipping vs $25 for the nylon from Amazon.
We have spots where some stones have fallen out - when the pool was newer we had a few of the little bits of stones that were picked up by the robot. I think this is due to the nature of all of those random shaped stones - some of them are going to be tapered just right so that they will easily fall out. The rest are captured well enough and hold in place well.

Our LED Lights do seem to magnify any imperfections and makes it easier to notice them, but I haven't picked up on missing stones from the lights. We have a really dark finish so it might show (or not show) missing stones differently than yours does.

Our floors are pretty smooth - in general they are just as smooth as the walls, so I expect that they just didn't do as good of a job polishing yours. That being said, I have noticed that the floor right near our 2 main drains is just a tiny bit rougher - this could be due the original acid wash - since that is where all of the liquid settled when they did the acid wash - it might have etched that area a bit more.

We had several areas on different walls that were rough and a little 120 grit sand paper fixed those right up. We also had another area on a step that the pebble company sanded down - I could see that spot for about 2 years, but looking for it the other day it has blended in as the surface has aged.

We have only used a nylon brush on ours - and most of our "brushing" is now done by our robot! I think the nylon would be good enough with the polished finish.

- - - Updated - - -

Your pool looks great by the way.:)

We registered with WetEdge directly for the finish warranty. I hope we never need to use the warranty.
 

rhawke

Bronze Supporter
Nov 27, 2017
210
Houston, TX
We have spots where some stones have fallen out - when the pool was newer we had a few of the little bits of stones that were picked up by the robot. I think this is due to the nature of all of those random shaped stones - some of them are going to be tapered just right so that they will easily fall out. The rest are captured well enough and hold in place well.

Our LED Lights do seem to magnify any imperfections and makes it easier to notice them, but I haven't picked up on missing stones from the lights. We have a really dark finish so it might show (or not show) missing stones differently than yours does.

Our floors are pretty smooth - in general they are just as smooth as the walls, so I expect that they just didn't do as good of a job polishing yours. That being said, I have noticed that the floor right near our 2 main drains is just a tiny bit rougher - this could be due the original acid wash - since that is where all of the liquid settled when they did the acid wash - it might have etched that area a bit more.

We had several areas on different walls that were rough and a little 120 grit sand paper fixed those right up. We also had another area on a step that the pebble company sanded down - I could see that spot for about 2 years, but looking for it the other day it has blended in as the surface has aged.

We have only used a nylon brush on ours - and most of our "brushing" is now done by our robot! I think the nylon would be good enough with the polished finish.

- - - Updated - - -

Your pool looks great by the way.:)

We registered with WetEdge directly for the finish warranty. I hope we never need to use the warranty.
Thanks for all those answers. I will get the pool builder and plaster company out to see what they say. The main area we see the imperfections is on the sunshelf and steps where the Globrite light is shining directly on it. Each missing pebble is noticable because of the shadowy hole it creates. I will try to take some pictures at night and post them here.
 

rhawke

Bronze Supporter
Nov 27, 2017
210
Houston, TX
I finally got some pictures, it's not that easy to take at night through water.

Some of the holes on the picture don't look to different from the glass pebbles but when you see it in person you immediately can tell that it's a hole.

So what are people's opinion? Am I too picky?
 

BattleOfYakima

TFP Guide
Apr 15, 2016
1,683
Central Florida
What do you all think, email the photos to the manufacturer? Or is that opening a door for a warranty invalidation due to installer failure to install correctly or something?
 

riley00dog

Gold Supporter
Nov 14, 2017
2,213
Brisbane, Qld, Australia
To me it would depend on whether it is getting worse or not. Not sure what that track of holes is about. It looks like something has been dragged through the plaster when it was still wet. If this stable then I would probably live with it. My concern would be whether more pieces of glass are coming away over time.
 

GP2

Member
Apr 4, 2019
5
TX
How did the pool and tile turn out? Would love to see the final pool and close up pictures of the tile.
 

rhawke

Bronze Supporter
Nov 27, 2017
210
Houston, TX
Thanks for the reminder, i meant to post a final update at some point.

In general we love the pool and the choices / selections we made. The tile I can highly recommend, so far zero issues. We are using the pool daily, swimming our laps in it. We even had it heated to 82 degrees all winter. With the solar cover that cost us about $150 in gas per month from December through March. We are definitely getting great use out of everything.

We already had a few equipment issues, the pump motor started making screechy noises, got replaced. The salt cell stopped reporting the salt level ... etc. The good news is that Pentair appears really reliable. I tell the pool builder, he puts in a ticket and within 1-2 weeks Pentair sends somebody buy to take care of the issue. Very smooth process, no fighting, no discussions, etc. which is nice. And we have that warranty for 3 year since all the equipment was put in by the pool builder.

The issues with the scratches in the plaster also got resolved. They sent somebody to repolish the Primera Stone in that area which absolutely fixed it. The little holes are still there, i think it is mostly where pebbles came loose during the polish process and fell out. It mainly shows at night, so not a huge deal.

Unfortunately, only one issue remains that nobody can figure out what is happening. In the spa we have some build up happening right on the seats. With intense brushing (holding just the brush without the pole and lots of elbow grease) I can brush it off, but it comes back within 1-2 days. If left unattended for a while it becomes too hard to brush off. They already repolished the whole Spa twice and it still comes back within a few days. The rest of the pool does not have that issue and all surfaces are super smooth.

Another thing I'm still a bit annoyed by is the PH rise. It increases by about 0.10 per day, so I need about 4 cups (0.25 gallons) of Acid per week to bring it from 8.3 back to 7.5. Interestingly even turning off the SWG doesn't make a big difference, so it's probably still some form of curing going on.

Anyway, that's the latest 9 months in. I plan to post some pictures tomorrow when the sun is shining!

GP2, if you are in the Houston area and want to see the tile in person, PM me.
 
Last edited:

bmoreswim

Mod Squad
Gold Supporter
Platinum Supporter
LifeTime Supporter
Jul 16, 2012
4,560
Central MD
Another thing I'm still a bit annoyed by is the PH rise. It increases by about 0.10 per day, so I need about 4 cups (0.25 gallons) of Acid per week to bring it from 8.3 back to 7.5. Interestingly even turning off the SWG doesn't make a big difference, so it's probably still some form of curing going on.
If you are annoyed because your expectation is the pH should not change, that could be problematic for you. For some it always does rise, but not for all. For almost all it rises faster for the first year than afterwards. And there is also a chemical relationship to consider that could be at play here. What is your current TA (total alkalinity) level?
 

jaymantx

Silver Supporter
Apr 3, 2018
146
Houston/TX
If you are annoyed because your expectation is the pH should not change, that could be problematic for you. For some it always does rise, but not for all. For almost all it rises faster for the first year than afterwards. And there is also a chemical relationship to consider that could be at play here. What is your current TA (total alkalinity) level?
Regarding the pH rising, my pool was finished about the same time as the OP, and my pH also rises from 7.3 to 8 every week or 10 days. I figured it's my plaster still sloooowly curing.
 

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