Hey, all just got some info from LaMotte Color Q Alkanlity testing.
I am new and setting up my 4200-gallon pool using the ColorQ 7 chemical tester. All water tests were adjusting according to my electronic tester except for Total Alkalinity,
I seemed to be chasing my tail for getting Total Alkalinity, after adjusting water then getting my numbers.
Was getting numbers between 40-mid 50's. After 2 weeks of crazy numbers, I called LaMotte and talked to a Tech. He listened to my problem and said Iam glad you called.
Said they had other calls for the same problem, they farm out some of the testing Regents and Total Alanlinity was one.
He had me get my kit and check my lot number, ..which was 389-1021. He said that was the bad batch and they were justing finishing up on testing on replacement batch and would send
out a new bottle in a couple of days. Tech was very apologetic and said they were trying to track down customers through pool supply houses but it was hard with Amazon which i used.
So once again Total Alkanlity regent from ColorQ 7 testing is bad. Lot Number389-1021
I am new and setting up my 4200-gallon pool using the ColorQ 7 chemical tester. All water tests were adjusting according to my electronic tester except for Total Alkalinity,
I seemed to be chasing my tail for getting Total Alkalinity, after adjusting water then getting my numbers.
Was getting numbers between 40-mid 50's. After 2 weeks of crazy numbers, I called LaMotte and talked to a Tech. He listened to my problem and said Iam glad you called.
Said they had other calls for the same problem, they farm out some of the testing Regents and Total Alanlinity was one.
He had me get my kit and check my lot number, ..which was 389-1021. He said that was the bad batch and they were justing finishing up on testing on replacement batch and would send
out a new bottle in a couple of days. Tech was very apologetic and said they were trying to track down customers through pool supply houses but it was hard with Amazon which i used.
So once again Total Alkanlity regent from ColorQ 7 testing is bad. Lot Number389-1021