Chlorinator: Communication Lost

[Airmama]

I have a Pentair Pool System. I get this system alert on my phone app on a daily basis. What causes this and should I be concerned?

 

[Jimrahbe]

Mom,

My guess is that the idiot that wired your IntelliChlor did not wire it through the Pump/filter relay, which is mandatory.

Show me a picture of the inside of your EasyTouch or automation system.. Should be similar to this...

Pentair Install3.jpg

• Jimrahbe
• Jun 9, 2020

You should be concerned because if not wired through the pump/filter relay, the cell could explode.. It does not happen very often, so it is not an emergency, but it needs to be fixed.


Thanks,

Jim R.

 

[Airmama]

Mom,

My guess is that the idiot that wired your IntelliChlor did not wire it through the Pump/filter relay, which is mandatory.

Show me a picture of the inside of your EasyTouch or automation system.. Should be similar to this...

Pentair Install3.jpg

• Jimrahbe
• Jun 9, 2020

You should be concerned because if not wired through the pump/filter relay, the cell could explode.. It does not happen very often, so it is not an emergency, but it needs to be fixed.


Thanks,

Jim R.

Thanks for the reply. Here is a pic of the wiring.

 

[Jimrahbe]

Mom,

I had assumed that your EasyTouch come with an internal SWCG power center, but it does not.. So you must have an external power center. This just means I can't follow the wires..

So, try this... With the system running and with lights on the cell... put the system into the Service mode and see if all the lights on the cell go off. If they do, that means the cell is wired into the pump/filter relay correctly.. If the SWCG has any lights on, when in the Service mode, the cell's power center is not wired into the pump/filter relay.

Not that it matters, but I can't think of any reason that why your electrician did not use the load center in the EasyTouch for all your circuit breakers.. Just Odd...

Thanks,

Jim R.

 

[Airmama]

Mom,

I had assumed that your EasyTouch came with an internal SWCG power center, but it does not.. So you must have an external power center. This just means I can't follow the wires..

So, try this... With the system running and with lights on the cell... put the system into the Service mode and see if all the lights on the cell go off. If they do, that means the cell is wired into the pump/filter relay correctly.. If the SWCG has any lights on, when in the Service mode, the cell's power center is not wired into the pump/filter relay.

Not that it matters, but I can't think of any reason that why your electrician did not use the load center in the EasyTouch for all your circuit breakers.. Just Odd...

Thanks,

Jim R.

Thanks, I will check that out. I did forget to mention that the system alert only appears on the app when the pump is running. When system is off, no alerts. Hope this might be of help.