Can't turn pool on
- Thread starter gustafsa
- Start date
No, but that is why products have warranties. My brand new robot had a pump go out in 3 weeks. The repair guy said he had never fixed one before. Sometimes we just get lucky. 
No, but that is why products have warranties. My brand new robot had a pump go out in 3 weeks. The repair guy said he had never fixed one before. Sometimes we just get lucky.
I must of got double lucky because my brand new Dolphin robot doesn't work either!! [emoji23]
I tried filling the lines and for some reason they don't fill.. when I turn the water off it sounds like a drain noise... 
could there be a leak?
could there be a leak?
From the pump basket? The pump is probably a little higher in elevation from the pool water surface. My pump is slightly lower than the water level and when I open my pump basket lid water floods out of it.
You have a check valve on your plumbing after the heater. Open it up and check it for debris and make sure it is functioning.
Pool is a little elevated from the pool, but I thought if the pool was filled with water than the lines would fill as well and not drain back into the pool.
No debris and is functioning properly. I did call the pool company and they said they would be out on Wednesday... but it's hard to have a pool sitting there not being able to use it.. esp with kids!! They get impatient.
That's what I thought, but didn't want. I was just hoping it was user error [emoji23] we keep telling each other what a terrible idea it was to get a pool that we don't even know how to use. Or I should say he tells me "I don't know how you talked me into this.. I wish the day you asked me wasn't the same day I had to mow the lawn... that's how this all started. We could of just had a large patio instead." Haha [emoji4]
I just watched your video again and it sure looks like it wants to prime, but then the pump shuts off. I'm not real familiar with Jandy automation, but are you trying to start the pump in 'auto' or 'manual'? If you can start the pump in 'manual' and the pump stays running, it just may prime up. Just a thought.
Regards,
E
I don't think there is a manual mode due to having it with the aqualink will have to go back to the book we have on all the equipment.
Man, that's too bad. Kids will have to wait till you slam to swim.
Yea the kids will def have to wait, sucks but at least we can hopefully get it up and running by Wednesday. Can't wait to figure out what is wrong with it.
I thought by now I'd be swimming. Thankfully everything is still under warranty.
borjis
LifeTime Supporter
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