water here is free (well) but electricity to pump it out and energy to heat it is outrageous here in New Hampshire![]()
Even if it cost you $10 in electric to refill (which it didnt) it woulda been WAY less stressful and worth every penny
Going forward, plan to dump every 3-6 months depending on use. We don't usually see your problem, but the water getting away from you about now, one way or the other, is as common as it gets.
Also plan on purging with AhhSome. They test tubs at the factory and dump the water but don't empty the plumbing. Even with record delivery times, the pipes are nasty by the time you get them. If the tub sits in a warehouse for 16 months.

Don't think of it as a therapeutic spa. Think of it as the pot that makes people soup. Laundry sauces, soaps, shampoos, sweat, body oils, half a margarita, and a slew of unmentionables. It's gonna get gross at some point no matter what you do, as James alluded with TDS.
I found with mine that not washing the suits everytime and keeping the girls heads above water reallllllly helped. So toss up in a bun and get several rounds on suits. If you think about it, in a properly balanced tub, the suit is far more sterile after the soak than from the wash.