I’ve had a brand new Pentair Mastertemp 125 installed. The board comes on, then I hear the blower. It tries to light several times then sometimes it will eventually turn the service heater light on.
While trying to light several times, I will smell some gas. I’ve tried to bleed the line from the union, and tried the turn off for 5 minutes and turn back on method listed in the manual more than 10 times. It will never ignite. And yes the toggle switch is in the on position.
The only other thing I’m wondering is maybe I have the wrong voltage plug in? The manual is not very clear on this. It says that if you use the 220v connector with 110v power “the heater will not operate” does that mean the board won’t even turn on? Or it will turn on but not light? I’m not 100% sure if it is 220 or 110 going to the heater. Could that be an issue? I don’t want to install the other plug until I’m sure it’s 110 for obvious reasons.
The gas line is the same line that was used for my old heater. A Raypak 266 btu that was over 20 years old. It’s only 3/4, but is only about 15 ft from the meter. Based on the manual and the fact that my old heater was 2x the size, I’m pretty sure it’s getting enough gas.
Any help would be appreciated. We don’t have a lot of good techs around here and some are not working and others are crazy busy with quarantined people wanting to get their pools in shape. My kids are driving me nuts to go swimming but it’s too cold!
While trying to light several times, I will smell some gas. I’ve tried to bleed the line from the union, and tried the turn off for 5 minutes and turn back on method listed in the manual more than 10 times. It will never ignite. And yes the toggle switch is in the on position.
The only other thing I’m wondering is maybe I have the wrong voltage plug in? The manual is not very clear on this. It says that if you use the 220v connector with 110v power “the heater will not operate” does that mean the board won’t even turn on? Or it will turn on but not light? I’m not 100% sure if it is 220 or 110 going to the heater. Could that be an issue? I don’t want to install the other plug until I’m sure it’s 110 for obvious reasons.
The gas line is the same line that was used for my old heater. A Raypak 266 btu that was over 20 years old. It’s only 3/4, but is only about 15 ft from the meter. Based on the manual and the fact that my old heater was 2x the size, I’m pretty sure it’s getting enough gas.
Any help would be appreciated. We don’t have a lot of good techs around here and some are not working and others are crazy busy with quarantined people wanting to get their pools in shape. My kids are driving me nuts to go swimming but it’s too cold!
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