Could you try doing the OCLT after bringing your FC to SLAM level? Your pool is a little new to have a problem with black algae. I think you might have a problem with too low chlorine since your SWG is too small.
The chlorine level was definitely too low! And I live five blocks from the Gulf of Mexico, so I suspect that combination is where the black algae came from.
Oh and by the way, this pool is used by a few small condos rented out by the night so the pump runs 24/7 and the water has never been cloudy.
As a first time pool owner, I trusted the PB to set it up properly, and I also trusted my housekeeper's husband to maintain the pool since he has a SWG pool. Unfortunately that turned out to be a bad idea and after getting far too much conflicting info from the PS via the husband, I'm having to take control. So here we are.
Please help me understand the importance of SLAM level at this point. The black algae page makes it seem as if FC 11 would be enough. I'm not trying to be difficult. I'm just trying to understand so thank you, thank you, thank you!!!.