Auto Cover Install Problem

[Fennelfrond]

My auto cover was just installed and something is not right. From the pictures you can see to cover doesn't retract enough. We have lost nearly 5 inches of pool/sunshelf space with the cover. The installer said it was installed correctly and cannot retract any more and blamed it on the PB saying the cover well wasn't done properly. To me, the way this looks is not acceptable. I would appreciate any and all insight.

 

[ajw22]

What model autocover do you have?

What are the dimensions of your cover well?

This is a pic for what look looks like a similar cover...

Autocover lid - can I see pics of yours please

Hi there. We have an auto cover and are trying to figure out the masonry aspect of covering the box and the motor mechanism. What did you use ? How was it installed ? If you had brackets to support stone, how far apart were the brackets ? How easy is it to remove pieces to get to the motor for...

www.troublefreepool.com

Attention Landscapers/Auto Cover Experts... help needed

We have had our pool under construction since May and we have finally made some progress. The pavers went in this past week and I am unhappy with the way the landscaper laid them out around the auto cover box. My intention is to have the cover totally hidden but he laid out a border that...

www.troublefreepool.com

 

[Fennelfrond]

Yours is how I expected the install to look. The model is Coverstar Eclipse, the well is 17" deep (after they had to jackhammer down 4 inches) 14" wide and 18' 10" long. My pool is supposed to be 16' wide but I just measured and it is really only 15' 9" but the cover is 16' 3" wide. There is also a hugely suspicious amount of hardware bags (screws and stuff) left unopened.

 

[ajw22]

I found the specs below at https://coversafe.com/wp-content/uploads/2020/12/Hidden-Leading-Edge-Details.pdf

I would ask the cover installer to explain exactly what about your well is not allowing the cover to retract further.

 

[CoverGuy99]

My auto cover was just installed and something is not right. From the pictures you can see to cover doesn't retract enough. We have lost nearly 5 inches of pool/sunshelf space with the cover. The installer said it was installed correctly and cannot retract any more and blamed it on the PB saying the cover well wasn't done properly. To me, the way this looks is not acceptable. I would appreciate any and all insight.View attachment 458343View attachment 458344View attachment 458345

Your pool cover installer inverted the leading edge bar for a hidden leading edge installation. If he turns it back to the "up" position, it will come back all the way. Right now it is hitting the bond beam.