- Aug 22, 2017
- 2,996
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
So, I have a new theory for pool robots. It seems like the failure rate has gone up significantly in the last few years. My M500 is still going strong but it seems like an older generation of devices. My Aiper SE has failed twice already. Also for the most part when they are out of warranty they are fundamentally unrepairable. These are basically consumable throw away devices. This conclusion is based on anecdotal evidence and not real data but I am going with it.
So rather than fight it lets treat them as such.
The last item that sealed the deal is my Betta 2 is currently experiencing some issues. I bought the extended warranty from them, not the Assurion warranty. The unit is about 15 months old. So now, I can send it back to Betta be without the unit, have them repair it to some functional form (all at no cost to me), but it is still not new. They did offer for about $300 I could upgrade to their current unit. Had I bought the Assurion warranty for about the same price as the Betta warranty I would be getting my money back and could go buy whatever new robot I wanted. The turn around time is faster, cheaper, and I get a new robot.
From now on I will only buy robots where I can buy an Assurion extended warranty. Currently this limits me to Amazon, but I am hoping someone with a relationship with Marina can convince them to start offering these warranties.
I get a similar set of protection from the fancy credit cards but they typically only extend a year, and that is probably not enough.
So rather than fight it lets treat them as such.
The last item that sealed the deal is my Betta 2 is currently experiencing some issues. I bought the extended warranty from them, not the Assurion warranty. The unit is about 15 months old. So now, I can send it back to Betta be without the unit, have them repair it to some functional form (all at no cost to me), but it is still not new. They did offer for about $300 I could upgrade to their current unit. Had I bought the Assurion warranty for about the same price as the Betta warranty I would be getting my money back and could go buy whatever new robot I wanted. The turn around time is faster, cheaper, and I get a new robot.
From now on I will only buy robots where I can buy an Assurion extended warranty. Currently this limits me to Amazon, but I am hoping someone with a relationship with Marina can convince them to start offering these warranties.
I get a similar set of protection from the fancy credit cards but they typically only extend a year, and that is probably not enough.