I am trying to connect Hayward Goldline Aqua connect home network (AQ-CO-HOMENET) to my Hayward eCommand4 panel
I was able do Aqua connect “teach wireless: successfully”,
I am NOT able to do a “range test”
But when I connect Aqua connect to LAN network; RF and Rx LEDs are lit and Tx will blink and “Link LED” will blink occasionally as expected
but when I open mypoolxxx[ or IP] on web browser, it shows the above blank page , ie only skeleton but no pool details
BTW when I try to add my pool device /MAC address at http://www.aquaconnectweb.com/RegisterUnit.aspx , it throws an error “The unit MAC Address entered was not found!, Please re-enter the MAC Address.”
When I contact the customer service, three agents suggested three different solutions
1. Change the ecommand4 panel (not easy, so this will be my last resort )
2. Advised to do port forwarding or port triggering on my existing router ( still searching for details what to change)
3. I have a mesh wifi network, so agent suggested to buy a separate router dedicated for Aqua connect: now I bought new cheap router (TL-WR940N), router has different options to set as 1.Wireless Router mode, 2.Access Point mode, and 3. Range Extender Mode. Now it is in router mode and I am getting same errors as before, any suggestion on new router setting?
Any help /response/ useful links are appreciated
I was able do Aqua connect “teach wireless: successfully”,
I am NOT able to do a “range test”
But when I connect Aqua connect to LAN network; RF and Rx LEDs are lit and Tx will blink and “Link LED” will blink occasionally as expected
but when I open mypoolxxx[ or IP] on web browser, it shows the above blank page , ie only skeleton but no pool details
BTW when I try to add my pool device /MAC address at http://www.aquaconnectweb.com/RegisterUnit.aspx , it throws an error “The unit MAC Address entered was not found!, Please re-enter the MAC Address.”
When I contact the customer service, three agents suggested three different solutions
1. Change the ecommand4 panel (not easy, so this will be my last resort )
2. Advised to do port forwarding or port triggering on my existing router ( still searching for details what to change)
3. I have a mesh wifi network, so agent suggested to buy a separate router dedicated for Aqua connect: now I bought new cheap router (TL-WR940N), router has different options to set as 1.Wireless Router mode, 2.Access Point mode, and 3. Range Extender Mode. Now it is in router mode and I am getting same errors as before, any suggestion on new router setting?
Any help /response/ useful links are appreciated