Wow guys, I had no idea this question would be so contentious. Honestly, I was just looking to export my data out of the app .... not add complex analytics or enhancements to it.
When you give your technically advanced user base the raw data, sometimes they come up with some really interesting views on the data which provide insights or answers to questions in a unique way. For me, the request comes from a (technology capable) 1st time pool owner, who is interested in seeing the fluctuations of test results, with relations to chemicals added, over time. Just to help me understand the daily, weekly, monthly cycle of my pool's chemistry and chemical additions.
I wouldn't ask for this to be added as a feature (ie: adding analytical charting functionality to the app), as I don't think it would add enough value for a majority of users to offset the effort to build it, and certainly it would take resources away from other features which would benefit more of the user base.
I just thought exporting the data which was input (test results + chemicals added + weather data) would be a simpler approach, and typically very standard for apps where the user inputs their own data. Actually, most apps have a "User data request" process, where if a user submits a formal request for their data, it is packaged up and sent to the user. But for PoolMath, it seems a simple export available to the user would be a much simpler way to do it, rather than an official "Support request and response" type model.
And just to be clear, I find the app VERY well done, and EXTREMELY useful! I am not finding any critical thing missing at all so far. My request was simply coming from a place of wanting to understand deeper, the cycle of my new pool.
And just to add to how well the app is done ... my wife is a marketing research data scientist, who deals with large amounts of fortune 100 data, and builds predictive models with C level UIs for interpretation. When I showed her the app, and the various functionality ... she was quite impressed! She asked how much I had to pay for it, and I said it was an $8 a year subscription model ... her comment was it is way under-priced LOL! I secretly agree with her, but would never admit that in public ...
