Jaimslaw
LifeTime Supporter
As is the case with most pool building companies, a lot of the build is by the PBs usual sub-contractors. This is especially the case with application of the pool finish. This helps the odds that your PB and his sub will get together and provide you with the finish that you expected.
But the PB's reference to the plaster sub warranting his work should not be taken to mean you are the party to whom that sub will be making good on his plaster warranty. Your PB is the only one accountable to you for a defective plaster install - be it by virtue of what the PB did in dumping the chems or because of the sub's poor workmanship (and/or defective materials). In sum, your beef is with the PB only, not his subs; consequently do not let yourself get interjected into an issue that is strictly between the PB and his sub.
With most reputable and customer service oriented PBs, a good working history and relationship exists with his subs. So as I said at the outset of this post, this reduces the chances that the PB and the plaster sub will be in each other's face as to who is responsible to bear the cost - particularly if the entire plaster has to be removed and redone.
My suggestion is to not weigh in on the cause of that bottom bleached out patch at the outset; or the mottling for that matter. Wait until the PB and his sub have evaluated the situation and approached you with what is to be done about the situation. If, at that time, it appears that the resolution proposed is not to your satisfaction, or if you have your doubts about the proposed fix, you would then want to press your right to have the PB provide you with what you bargained for: a defect free plaster finish. It would be then that I would be stressing that the chem dump is the most logical explanation for that bleached area.
Moreover, you are entitled to have it properly fixed. If the proposed fix is to patch it, you might want to resist this. IMO, a complete pool finish tear out and replacement is required if that bottom area is as badly bleached as it looks. An exact plaster match is virtually impossible and prone to cracking at the edges of the patch if he plans top demo out and replaste just that area. I believe this will be coororbated if you can obtain another plaster's opinion about this (highly recommended).
Wishing you the best for an uneventful and timely resolution to this matter.
But the PB's reference to the plaster sub warranting his work should not be taken to mean you are the party to whom that sub will be making good on his plaster warranty. Your PB is the only one accountable to you for a defective plaster install - be it by virtue of what the PB did in dumping the chems or because of the sub's poor workmanship (and/or defective materials). In sum, your beef is with the PB only, not his subs; consequently do not let yourself get interjected into an issue that is strictly between the PB and his sub.
With most reputable and customer service oriented PBs, a good working history and relationship exists with his subs. So as I said at the outset of this post, this reduces the chances that the PB and the plaster sub will be in each other's face as to who is responsible to bear the cost - particularly if the entire plaster has to be removed and redone.
My suggestion is to not weigh in on the cause of that bottom bleached out patch at the outset; or the mottling for that matter. Wait until the PB and his sub have evaluated the situation and approached you with what is to be done about the situation. If, at that time, it appears that the resolution proposed is not to your satisfaction, or if you have your doubts about the proposed fix, you would then want to press your right to have the PB provide you with what you bargained for: a defect free plaster finish. It would be then that I would be stressing that the chem dump is the most logical explanation for that bleached area.
Moreover, you are entitled to have it properly fixed. If the proposed fix is to patch it, you might want to resist this. IMO, a complete pool finish tear out and replacement is required if that bottom area is as badly bleached as it looks. An exact plaster match is virtually impossible and prone to cracking at the edges of the patch if he plans top demo out and replaste just that area. I believe this will be coororbated if you can obtain another plaster's opinion about this (highly recommended).
Wishing you the best for an uneventful and timely resolution to this matter.