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FWIW.. I had a nice long chat with Pankaj part of their tech support last night. He went into a lot of detail about how the product works and what the problem might be on my end. They have all of the "raw" data from my device on their end and he was able to pull up exactly how many times my...

I'm still have the measurement failure also. I last touched the device on Sunday, and it took a measurement that day. Monday it didn't (the same flow and temp measurement recorded, but no FC and PH as described previously). I asked to "measure now", but that didn't matter on Monday. It then did...

Very helpful. Thanks..

I have had the same problem intermittently. I'm sorta glad its not just happening to me.. I was told by WG to reseat the cassette. That worked, but then it happened again a few days later. Sometimes if I ask it to do take a "measurement now" after its reported a "no test", it will solve the...

FWIW.. What they told me was: "Flow readings are in comparison to what we test in the lab. Just think of them as sufficient or not sufficient. We have tested units in many orientations. The best is when the cassette is facing away from the pool directly. "

Assuming I understand your comment, the APP itself only reports the numerical value for the current day. But if you look at the top of the historical display to the side of the date you should see a "<" (left arrow). If you press on that it will move the display to the previous day and display...

I just got one of these also. I'm reserving judgement until I have a bit more experience with it, but so far my experiences are that: - it's missed a few days (one day there was no report at all, and two days where it reported temp and flow, but not FC and Ph) - I've had a number of days where...

The link provided in the previous post was the information I was looking for.. Thanks ajw22... But I'm officially now confused about my TA reading.. I have 3 sets of reagents for testing TA, R07, R08, R09.. A set from 2018 that say they expired 03/20. I have a refill set from last year from...

Good point... I'm a big believer/fan of the TFP approach, which has given me the tools and confidence to be able to maintain my pool with only weekly testing in the first place. Once I get everything dialed in, in my circumstance it's only been maintaining the PH level that has been the main...

Solvency is a concern on my end also... It's not just the server disapearring (i might have just about enough IT skills to get around that), but it's things like the cartridge refills which are only available from the one source, and without which the device is useless. It certainly looks like a...

This is a probably a silly question but I did a search and didn't see a definitive answer. I've bought a Taylor refill kit from TFT each year, so I'm good, but I'm curious that some of the bottles in TFT kit have expiration dates, and some do not? When I first got my Taylor kit every reagent...

I'm also interested in this device. It seems a little expensive, so I'm trying to determine if it's worth it. Due to the way my job works I'm only at home with the pool on weekends, so I'm really interested in the fact that this might give me some peace of mind to know that nothing has gotten...

Our PH routinely increases during the week and when I don't get a chance to check it till the weekend it's usually in the 7.8-8.0 range. I'm one of those people who has trouble judging the color to tell whether it's 7.8 or 8.0, or maybe even higher. So based on a suggestion by someone else on...

I will be in a similar boat in a few weeks. The SWG has been doing a good job keeping the chlorine level up and I feel good that it will keep it up while we're gone. Based on what I've read, I'm not expecting things like CYA, TA and CH to become issues in just a few weeks. I this assumption...

Noobie here... Since having to do a 2/3 partial refill for having high CYA, I feel like things are going pretty well. I have this site to thank for that. I'm wondering what things, if any, I should be tinkering with at this point? Or should I just leave well enough alone? Here's my most current...

Now that's yet another really helpful tip.... I would never have thought of that myself. I'm learning a lot from this site, and from everyone's helpful comments. Thanks to all y'all (I think you know who you are..)!