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In June 2010 with the help of the pool service manager, we made sure everything above ground that we can get a connection to is bonded. As to what's going on under the ground, I have no idea. Are there any things I can check at the surface that will give me more assurance that the whole system...

Number of years at house with pool - 6 Number of NEW Hayward pumps - 3 Number of new shaft seals - I wish I knew... And to top it all off, I didn't catch a leaking shaft seal early enough last year and my pump motor is completely frozen up. I can't even get it to turn with vice grips and a...

Not 100% sure where you mean. Are you talking about where the top connector to the multiport goes, or the black "hat" on the top of the filter? If it's the black hat on the top of the filter, Hayward makes a plastic wrench that fits over it that makes in MUCH easier (in my opinion) to get it...

We have a 16.5' x 32.5' ft pool with one main drain, one skimmer, two returns and a "pop up" fountain in the shallow end. We're hoping to add a slide within the next year. This summer we're doing work on our patio area and will have the ground dug up some, so I plan on running a line out to...

Agree with Bama. Mine already had all you mentioned, but the not the bonding wire, which is on the outside of the pump and separate from the electrical wiring. This connects the pump to the bonding system for the pool, which is different from electrical ground. I still don't know if this is...

It's only been about two weeks since I added the bonding wire to the pump and heater and removed the light. There's no leak so far, but it hasn't really been enough time to tell if my problem is solved -- I've gone two weeks before and then at four weeks had a leak again. I'm fortunate that...

@alben I've only had to add CYA when I open and bleach daily (I only get to follow the 'B' method :) ). CYA goes in a sock in front of a return as recommended by most on this forum and bleach goes in right in front of the deep end return that is at least 16 feet from the skimmer, so it's had...

The pool store service guys and service manager came out to look at the pump this time. They looked for scaling along the coping and rails and found only two or three spots that could be attributed to splashout since it was only at one part of the exit rail closest to the pool. Each spot was...

The pool store service guy is bringing something to test the lines, but I don't know how he plans on doing it. After he gets here Tuesday, I'll post what I learn. Thanks for the interest and hopefully between what the pool store learns and what folks on here know I can finally get this taken...

Very little chance it's running dry, my office is at home and I'm a little obsessed with the pool (probably only one on this board that suffers from that :) ). Not sure what you mean by suction lines compromised. The pump basket is always full and I can turn off the skimmer or the bottom...

Good question. The sad answer is "I don't know." All I know is that it's leaking from the shaft seal, they replace it and it stops (for a time). I'm not sure if the guys looked at it closely enough to tell before tossing the seals. I'll ask this time. Can I ask what it might mean one way...

And the saga continues. Yesterday I inspected the new pump installed June 2nd and the shaft seal is leaking. Again. My pH has never been under 7.2 and is normally 7.5. I talked the head of the service department at the pool store and he's coming out Tuesday to look at what might be causing...

Great job and great update. Thanks for the pictures, it will be a nice place to point people to whenever something like this comes up.

Ahh, the ongoing saga continues. Since May 10th, I had the seals replaced once a week until this past week. They finally decided to replace the pump (again.) It turns out that last year, they didn't replace the entire pump, just the motor. AND they put a 3/4 HP motor on a 1HP Super Pump...

On the Max Flo I had and the 1 HP Super Pump that just got replaced (grrrr - long story), I could slide a thin wrench in without removing the capacitor. Both of mine had factory motors on them, so I don't know if the motor you have is going to be different. If you remove the back motor cover...

That looks like an older Hayward Super Pump. By the HP on the motor, I'd guess a 2HP Super Pump, but I'm not 100%. Let's see if anyone else has a definitive answer to give you. You can look at Hayward's tech page on Super Pumps here and see if you see something that makes you confident which...

Would need the pump model to help with the right impeller. AO Smith makes motors, but to the best of my knowledge, not pumps (the whole front end, essentially.) As Isaac-1 suggested, it looks like it could be a Hayward Super Pump, but not sure from there. A picture of the whole pump (even in...

I have removed the impeller from a Hayward Max Flow and Hayward Super Pump, so my experience is limited to those two. On the ones I've done, the end of the motor shaft (where the power cord attaches) is flattened on two sides. You can use a wrench (not sure the size) to hold that in place and...

As to the "how", there is this article in Pool School (see button top right.) As to "is this a good idea" opinions vary. There are a few threads on the subject, you can use the Google search at the lower left corner to find more, but this is a good one. I and many others like to use it, some...

Here is a link to the owners manual. The instructions for changing the shaft seal begin on page 8. If you look at the diagram on page 11, a shaft seal leak would likely show up somewhere between parts 13, 14 or 15. If your leak is from anywhere else, it may not be the shaft seal and you...

Well, that could have explained the first one on the Max-Flow I replaced, but as much as I read before doing it, I'm pretty darn confident it was installed right (but I guess we engineers would think that no matter what.) The guys that were here working on the pump have been with the store for...

I pour the chlorine in at the return on the deep end. It's about 16 feet from there to the skimmer. Right now I'm vacuuming blind since the pool is still cloudy, but unless there is much debris, I vacuum with the filter on and the skimmer basket in place with a lid that has a fitting for the...

It's a Hayward S-240 300lb sand filter. FWIW, sand was replaced in '08 and cleaned this spring (just hose and water, not chemically cleaned.)

I don't know if I'm the only one consistently having this problem or not. This is the second year (and third pump) that I'm having shaft seal problems with. Fall of 2008, I bought a Hayward Max-Flow 1HP pump for our pool to replace an old Marlow pump that was past the end of it's life. I...

I've had what sounds like the same problem twice on a Hayward Max-Flow and twice already on a Hayward Super Pump. It sounds like the motor shaft seal (part 9 on your diagram) needs to be replaced. Good luck with it. I don't know what's going on with them, but I'm having my share of problems...

Thanks. Does anyone have an opinion on trying a new shaft seal versus just changing out the motor? The shaft seal is considerably cheaper, so I guess it wouldn't hurt to order a new seal kit from a different supplier than where I got the last one. Maybe it was already old or something. I...

I have a one year old Hayward Max Flo SP2807X10 1HP pump. It attaches to a multivalve connected to a Hayward S240 300 lb 60 GPM sand filter. Finally there is also a Pentair Mastertemp 250000 BTU heater. There are two 1 1/2 inch drains from the pool to the pump, one in the deep end the other...