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Just had the cover care people out to take a look. They were completely stumped. They looked under the cover and thought it looked fine. No residue or anything. The cover didn't look to be breaking down any. I am on a couple pool Facebook pages, and I have seen a growing number of posts with...

Thanks. I may have to do that for piece of mind. I am sure that will be several hundred dollars since they would probably need to test for a wide range of things.

Bumping this thread again because I am still fighting this and hoping maybe someone found a solution. I haven't used my cover for most of the summer. We haven't gotten much rain, so I just left it open. We finally got a good rain from the last hurricane that came up the Gulf and eventually...

Seems logical, but it seems like the majority of installers put nothing there.

I never got my PB to respond to install the wall cap, so I closed it over the winter without it. I now have100s of these cracks. Opened up another warranty claim with Thursday Pools but haven't heard from them in over 2 weeks. I believe the solution is to not have the edge exposed even though it...

I can't find a solution and I can't solve it. Very frustrating. It's definitely the cover. I kept it open for a few days, and when I closed it, I could smell this grape/fruity/chemical smell on the top. I have cleaned the top, but it comes right back. Maybe the top is just getting something from...

Did anyone find a solution for this issue? I am having the same issue. It started at the end of last year which would have been the 2nd year with the auto cover. It's like a milky film and it has a solvent/turpentine type smell. I shocked and closed the pool for winter and thought it had gone...

Sorry for bumping an old thread, but would love to know if there was a solution for this issue. I have the exact same issue with that milky white film on the surface. The water does foam some when I open the cover and it smells like solvent/turpentine. I just scrubbed my filters and the smell...

Thanks. That would be great if you get any movement. Makes sense with River Pools since those pools are manufactured in the same facility as Thursday Pools.

I don't have any coping on the end of my fiberglass pool where the automatic cover is located. I got several cracks in the gel coat on that end that were fixed by Thursday Pools. As a remedy, they sent me a low profile wall cap that will act like a coping on the open end of the pool. I have...

I have the Thursday Pool Goliath model that has a ledge like that which runs around most of the pool. I have the Hayward Aquavac 650 and it will not go over the ledge. So frustrating .

I have some white spots on my steps in a couple spots in the pool. I went back through my photos to see when they first showed up. They were there early in the process, and I believe it happened while they put in the drains. I have added a couple photos that shows the first time I noticed them...

Thanks! I will give that a shot. Not 100% sure where the plumbing feed is, but I have a rough idea.

PB installed Hayward Deck Jet Model WFJ500. One of the jets won't drain and water collects on top of the housing. I am thinking this will be a freeze issue, plus the water that collects there smells really bad. I have added an image from the install doc that shows what mostly likely was done...

New pool owner and I am going through the warranty documents on my Thursday Pool. Here is what is in their doc: Chlorine Residual — 1.0 to 3.0 ppm pH Level - 7.2 to 7.6 Total Alkalinity — 80 to 120 ppm Calcium Hardness — 200 to 400 ppm Cyanuric Acid (chlorine stabilizer) 30 to 50 ppm Metals —0...

Thanks for the reply. Do you know if this can be fixed without completely re-doing the concrete?

PB installed 2 deck jets. Pictures should be attached. One is above the grade of the concrete and one is below the grade. Jets are functioning fine. The one above grade I have tripped on and I’m afraid I will eventually step on it and crack it. I’m not a small person. Plus I’m worried about...

First time pool owner so have lots to learn. Build is almost complete. Patio was poured last week. Yard is a total mess. Can't wait for the hot and humid Summer!