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That's awesome to hear!! Glad they're able to re-flash now. They were beta testing when I was having issues but weren't ready to implement yet.

I had purchased from target.com so I returned it at a store and bought another one at Pinch a Penny. They let me see inside the cover first so I knew it would be good.

Check my last post on page 1. Look at your silver label inside the main cover (the one that you typed or scanned to set it up). If it begins with PNRA1 and yours is doing this, I wouldn't count on Pentair to fix it anytime soon because they said it's a bug in the hardware and it's difficult to...

EasyTouch should do what you want but I believe you'll need to add ScreenLogic in order to control remotely which is an additional cost. Intellicenter (not to be confused with IntelliConnect) comes with it and is a newer solution.

If you want to work with Intellichem, valve actuators, etc, I'd suggest an Intellicenter system. Intelliconnect won't do everything you want.

Ahh gotcha, that makes sense. My bad. Carry on. :) (I use a pump for acid mounted behind the SWCG btw)

Why do you need to inject chlorine if you have a SWCG? 🤔

I just remembered I bought the "bad" IntelliConnect via Target.com (Spreetail was the seller on there) so I'm heading to their store to return it for a full refund! :)

I was in touch with them - they don't think they can make the fix in the firmware, which is why they can't just push out an update. He stated it's a problem in the WiFi module they're using. I didn't want to wait so I just bought one myself and I will try to get Pentair to buy the other one...

Yep, exactly this. There's a little label inside the cover of the unit, with a number that you enter into the Pentair Home app during setup. The "bad" ones start with PNRA1 while the "good" ones start with PIF. :) My new IntelliConnect is still running everything perfectly so I'm happy!

Went to Pinch a Penny today and picked up a new IntelliConnect. We opened the box and checked before purchase and it was not a PNRA1 model, so I purchased and installed and everything is operating normally. So, bottom line is, if you are reading this thread and you have a "PNRA1" device, this...

Got a reply back from Pentair today. The issue affects all "PNRA1" devices, and it is related to a time sync issue. So my gut was right. Here's their email: I've ordered another IntelliConnect from a different supplier in hopes I get a non-PNRA1 device. I will continue to post updates in order...

Yeah I'm good with running it 24x7, it's just the cycling that really bothers me. I'm going to keep doing a few tests of manual mode and see if manual mode truly is still cycling or if the one time it happened so far was just a fluke. It's all just really annoying because I spent extra money to...

Alrighty... manual mode cycled after 15 minutes. @Jimrahbe what are your thoughts on how this would affect the pump, if I were to allow this to continue until Pentair fixes the IntelliConnect issue? I really appreciate being able to monitor and control the system remotely, but I don't want to...

Interesting update: if I run a timer instead of a schedule, the pump does not cycle after 15 minutes. I'm going to try manual mode next and will see if that also keeps it from cycling. :) If that works I'll just leave my pump on 24x7.

Wifi is good strength at the location - I have a mesh module very close to it. As for software versions, controller is at 1.5.0.7 (June 16 2020) and IoT at 5.53. It's a "PNR" version if it matters (I seem to recall there are two "versions"). Interesting that you have newer controller software...

My pleasure - thank *you* for taking the time to help folks! I appreciate all your wisdom I've read in a number of posts.

Spoke with Pentair support this morning and the rep seemed to immediately recognize what I was talking about and said it's a firmware issue they're working on and currently testing a beta fix. They created a case for me so hopefully it is resolved soon. They also said it's normal for the...

One other possibility I had considered is I remembered reading at 11am and 7pm they send out NTP time updates, which I've read can stop and restart pumps. So I thought maybe it happens every 15 minutes for just me. But then I calculated it happens exactly 15 minutes after any change I make, and...

Different system (I have IntelliConnect versus Intellicenter) - but even with priming disabled, I had the same issue. It still stops and restarts every 15 minutes, just runs the schedule right away, instead of ramping up to priming speed first. Thank you though!

Yes, the pump display does read "display not active" - but only sometimes. As I mentioned in my first post, thinking there could be a RS485 cable issue causing this, I replaced with another cable, same result. Continuity and resistance tested perfectly on them both, so I know it isn't a cabling...

I've set the schedules in the app, and programs 1-4 match at the pump. The reason for the higher speeds morning and night are for skimming bugs off the surface; lots of them come out during these times. The lower speed in the evening is just quieter. I keep 1500 during the day to ensure...

Hi all, my pool build finished in June. Long time lurker of the forum, but first post (hopefully I've followed all the rules properly vis-a-vis profile, signature etc). I've since purchased and installed an IntelliConnect and I've upgraded my pump to an Intelliflo VSF so I can automate filter...