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Wrong way of looking at it…….you are our target audience, your insights are very beneficial.

First and foremost…….WELCOME TO TFP! A really quick favor to ask of you, do you mind if I attempt to mirror your account and look at things that led up to you writing this question? Some of the behavior seems odd and I’d like to recreate things if I may. The app has undergone a major behind...

Here shortly we will be releasing build 506 which moves us closer to our goal of a stable product. Over the last few days we’ve been watching as some users manually update their App and we’ve began to address some issues that have appeared. While the majority of my focus is on the development of...

This will be updated in an update shortly. We’ve found and addressed the error on our builds 👍 Thanks for pointing this out!

First and foremost……this is perfect! Not sure yet what’s occurring with the sync, but getting things running is a start. We’re looking now at what’s occurring behind the scenes. 👍 Thanks for working with us Lee

Update for all users should now be live in the various App stores. Automatic updates are going to roll out VERY slowly but users can fetch the updates manually by updating directly from the App Store.

May I ask, after you entered your test results, did you click on the check mark to save the data in the upper right hand corner? From there it should update the overview page where you can click on the individual tiles for more advice how to adjust the chemistry.

May I ask, are you primarily talking about the Overview page and the tiles? Also, by any chance are you on a tablet.

Well that’s not right! Good catch and welcome to TFP!! Great first post as it’s very helpful. 👍 Let me toss a question as I’m also able to recreate it on iOS, on the “Advice Tab” for CSI, the one shown in the last photo, if you try to enter 77.1°………does it show up as 771, minus the decimal...

So trying to jump back to the OP and return this thread to the original topic…… You feel running the SWG at 70% is high for this time of the year, have you by any chance tried an OCLT?

The SWG is able to produce 1.45 pounds per 24 hours. Using this you can simply select in the settings any SWG model (the Circupool RJ-30 plus makes 1.5 per day) and simply enter 1.45 into the field for SWG chlorine output. This will update all the fields across the app to provide the correct...

To address the PoolMath App issue, let's try the following steps: 1. For now, go ahead and get past the "add new pool" screen, even if it means creating a temporary or dummy pool. 2. Once you're past that initial screen, navigate to the settings or profile section and log out of the PoolMath...

By any chance do you use Apple? I’ve used Eufy and Aqara cameras with Homekit Secure Video for awhile now with good results. Mine mostly cover areas that are out of the elements so I’ve used “indoor” cameras to save some cash, but I know there’s several good outdoor ones too, including some with...

Sorry for the delay in responding, I do see the error you’re referring to and I honestly don’t know how to fix it. The Wiki actually uses a separate software to display the content with a bridge between the forum software and the Wiki software syncing data between the two. It appears that the...

I would need to look more at what chemical listing is what…….but it’s highly possible this is for salt.

Kinda……..In the hamburger menu select “Summary” and enter the dates you’d like to view. From there it should show total of your additions.

Thank you for your willingness to support Trouble Free Pool (TFP) with a donation. We understand and respect your preference to avoid using PayPal due to past experiences. As an alternative, you can mail a check to the following address: TroubleFreePool 1221 Sophie Rd. Creedmoor NC 27522 Once...

PoolMath logs should now be working correctly.

We’ll gladly assist in that update. Can you send a link to the article that needs edited and we’ll get that taken care of right away.

This is a result of a known issue explained here, we will be updating things to address this shortly. https://www.troublefreepool.com/threads/website-downtime.289172/#post-2539738

Just updated an issue that was causing certain automated tasks not to be ran on schedule or at all. As a result of this job not running properly emails for subscribed forums/threads were being delayed on getting sent, or in extreme cases not getting sent at all. Delayed emails are now being...

Updated error log as of 2:55 est

Wanted to move this thread to the “Forum Issues” category as the migration has now occurred and we’re running on new servers. Before I dive into details I’d like to apologize to all whom have wrote today concerning issues about how “short” I may have been in my replies. Hopefully now that we’ve...

Hi all - my pool strangely does not have an overflow port. This is super annoying because hopefully I just happen to be home when we get 3" of rain in 1 day in Houston, and...I have to go out in the rain, turn the spigot on, set a timer on my iphone so I don't forget about it, then go back out...

K i'll calculate the gallons, how much should i oversize the filter? ugh i wanted to stay away from SWG but i'll look into it! thanks!

Over the next few weeks, you can expect to see forum downtime as TFP completes some of the final technical tasks in preparation for the busy Swim Season. Later this week, expect the website to be down for approximately 30 minutes as we install updates to Xenforo to address some of those pesky...

By any chance are you using a third party keyboard?

This issue has been a thorn for some time now in our side. May I ask what device and what language you’re using?

We’ve actually been talking over the last week or so about getting the pool ready. At the same time we’ve wanted to do some work outside that would be ALOT easier without a pool to worry about……

From day 1 it’s always been on our minds to setup push notifications for just this reason. In the past it’s been a large task to set this up but the developer is wondering if maybe there’s some new API’s that may simplify this process. We’ve added it to a list to revisit for sure!