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I am getting pool sand in the pool. This also happened with the brand new equipment when I first purchased the pool. So the company sent me new laterals and multiport valve. I also went ahead and replaced the sand just to make sure I had the right grade and everything. Fast-forward a couple...

So poor decisions at closing made for a swamp this spring. :( So here I am trying to get my pool back. Besides the obvious chlorine needed I am not sure where to start with TA and PH before the slam. Test results are as follows: FC 0, PH 7 ( 7.2 - 7.4 is my pools usual happy place), TA 40, CYA...

So the pump that came with our setup died. Completely rusted out. We have only had it for 2 1/2 years. Anyway my husband found a 3/4 HP rigid well pump for super cheap the same day the pump went out. He replaced the broken one and now we have air in the system we cannot get out. Is it even...

We bought a new pool and sand filter a few months ago. When we first starting using it there was a small amount of sand in the bottom of the pool but I wasn't sure it was the filter as it was new. I thought it was the kids bringing it in as there is sand/dirt ground around the pool still. Well...

Ok my pump is finally operational. Now I need to add CYA. According to pool calculator I need 4 lbs 8oz. What is the best way to add that much? A little at a time with the sock/skimmer method? I got the granules. Instructions say add directly to skimmer but I have read this is not the best...

My husband just installed a new TWM 16” waterway sand filter. We have yet to use it as it was missing the trap assembly. (It’s on it’s way.) When I turn the dial to anything but closed water pours out of the backwash line. Any idea what’s it could be? Maybe he missed something on install? He is...

We just installed a 24x52 hard sided above ground pool. We installed the pump when the pool was just below the return jet. Get the pump hooked up and realized it was missing a piece. The manufacturer is sending the missing piece but I am unsure how long it will take. I haven’t added anything to...