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Appreciate it! Yep, she told us to ask our question here!

Yep, you were right. Pump is running normally now, hopefully no damage.

We had the valves turned the wrong way! Pump is running normally now!

Awesome! when we pour water over the lid, if it’s the seal, will the basket fill up with water while we do that?

Smart idea! Will try that shortly.

We did that yesterday and added a bucket of water to it and it still did not fill all the way up. Cleaned and checked all the filters. No cracks we could tell, the lid didn‘t seem like it was completely sealing.

Here are the numbers from our neighbor‘s test kit: FC .5 CC 0 PH 8. CYA 60 TA 180 CH 700 We are ordering a test kit and our neighbor is awesome and helping us figure out our chemicals. Our pump is not filling up with water, so we do believe that’s the #1 problem right now and what we need...

Just ordered a new lid, should be here Saturday.

The CYA was good! The gallons are around 8,500.

We are new homeowners to a house in NE Florida with a saltwater pool and we’re first time pool owners. The home we moved into has a four year-old inground pool with a Pentair Superflo pump, Pentair solar panels and Auto Pilot nano. We took a pool sample to the local pool store and they said...