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    No chlorine generating from SWG

    FusionSoft Model FSOFT1400 Error Code 120 - I have cleaned the cell (it is in good condition and I have checked the cord). Testing with TF 100 test kit and the pool has zero chlorine in it. FYI - Based on advice I received on this forum, I stopped using a mineral cartridge with the...
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    Help! Filter Pump is out

    My filter pump just bit the dust last night. Heading out of the country tomorrow morning until July 10th. Pool technician coming on July 12th to check out the pump. Can't circulate the water. I can already see the water is getting alittle cloudier than it was. Crystal clear 2 days ago. My...
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    High CH level at pool opening

    Just opened last week and I am working to get the pool balanced. Here are my numbers: FC 3.5 pH 8.34 TA 60 CH 525 CYA 50 Salt 3200 Temp 66 CSI 0.45 Adding some MA to bring down pH - targeting slight negative CSI (-0.17) Trying not to fixate on specific numbers too much but CH is higher than I...
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    Post Acid Bath Complications

    I have a 5 YO plaster pool that we just completed an acid bath to correct a very blotchy and streaky re-plaster job 2 years ago (in year 3 we had to cut out a substantial length of rebar that was too close to the surface and bled through that required a re-plaster vs patch - that's a whole other...
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    Black particles in water

    My readings this morning: FC 3 pH 7.8 TA 80 CH 250 CYA 60 Salt 3100 Water Temp 86 CSI -0.07 Water is clear. Pool looks good. Working on getting the CYA and FC up alittle more. However, when I go to either skimmer I find the black particles in the attached picture. Any idea what this is?
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    Pool will not hold chlorine

    Went away for almost a week and came back to 0 chlorine. Has been that way for several days. Tried adding bleach - no luck Tried boosting the SWG (100% for 24 hrs) - no luck My readings this AM: FC - 0 pH - 8.2 TA - 90 CH - 300 CYA - 45 Salt - 3100 SWG runs at 55% for 8 hours per day (8:15 -...
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    Salt Level Accuracy

    Which would you trust? SWG generator digital display or salt test strip from Aquacheck? Fairly large range between the two: SWG - 4100 Aquacheck test strip - 3110
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    white particle on bottom of pool

    Our plaster has flecks of color and it seems like the white flecks in the plaster are becoming more visibly pronounced. No noticeable impact if brushed but I am noticing white particles occasionally on the bottom of the pool. Not a lot of them. Any ideas what this might be? All pool testing...
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    Pool filter basket discoloration

    Any idea what could be causing the discoloration of my pool filter basket? 3 year old pool. Never had any significant issues. Water almost always looks clear. No out of whack testing this year (or any year for that matter). Thx.
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    Pool Reagents

    I purchased the Home Depot HDX kit when I was a newbie (didn't know any better). After finding TFP, I saw the light and purchased a TF-100 test kit. Thx TFP! Question - are any of the chemicals in the HDX set the same as the ones in the TF-100? Can you use them interchangeably with the...
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    TFP parameters vs SWG manufacturer's parameters

    I see the parameters for SWG recommended on this site. How do I reconcile them with what my SWG manual recommends? Thx.