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I had my pool/spa acid washed because there was some staining (I was already doing a complete drain and fill). The plaster is now a mess, it is very rough and traps dirt. I looks and feels terrible. I am thinking they left the acid on too long. I drained the spa and power washed and sanded...

I am house sitting for someone and their pool is not right. They have a pool guy so they think all is fine. It appears that the pump is running, but there is no water in the pump and there is no motion in the pool. However, there is water leaking out of the filter and the pressure gauge is...

My salt cell turns off after 30-40 minutes of operation. If I reset it, it will run another 30-40 minutes. It is a T-Cell-15 (40,000 gallon). The salt cell is 4 years old and I run it at 35%. I remove and clean it every fall. The 'inspect cell' error message is always on, but I think it...

My water has a very slight milky/white appearance. It is barely noticeable, but it has always been crystal clear before and I was to clear it up as I am afraid something bad may happen. My test results from yesterday FCl 3.6 CC 0 pH 7.5 TA 70 CH 1000+ (I live in AZ so I just learn to...

My Pentair heater fires up (heat comes on) for about 30 seconds and then shuts off. I have replaced the flame sensor and temp probe. The air flow switch is working, but I bypassed it just to be sure. The temperature limit switches are in their normally open position. I can't read the error...

I am repairing my pool deck which entails power washing to remove all paint (who knows why it was painted) and loose decking material (concrete texture). There is a lot of material getting in the pool. I currently have everything running, but I am thinking of draining to pool to make it easier...

My Kool Deck is flaking off, probably due to incorrect installation of the Kool Deck and my SWG. It was previously painted before I owned the house. I am in the process of power washing the paint off. I want to repair the defective areas--I am not going to replace the deck. Any thoughts...

I have a 13 year old pool that I have had for three years. This year I am getting daily dirt buildup (never had it before) in one area of the pool. I have an in-pool cleaning system that may be broken, or is it possible that there is a break in my return flow? Is there an easy way to check...

I want to add borates to my pool (SWG). I can adjust pH and alkalinity no problem, but my CH is 800 and my CYA is 150. Will the high CH and CYA affect the borates in a negative way? I know I will flush them down the drain when I drain my pool this winter to get my chemistry right, but I want...

I am new to pools and just bought a house with one. I had the water tested at 4 local pool stores. Results for CYA were between 90 and 400 depending on who you believe. I ordered a kit (Taylor 2006) and 400 was about right. I did a partial drain, but still way to high to measure with the...

Bought a house with a pool. My first pool and unfortunately it has not been taken care of all. Chemistry is all out of whack which I am working on. It is about a 13k plaster pool and spa with a SWG. Ca is close to 2k so I know what the problem is. I am draining the spa as I write this to...