Search results

  1. J

    seeking a new pool heater

    hi, my pool heater (hayward brand) finally quit last year and I'm looking to purchase a new one. I believe my pool is 33,000 gallons and has an attached spa (in ground). Any advice before I start collecting quotes? I get a lot of "little missy" interactions from pool guys and my husband always...
  2. J

    could use some advice

    hi, my husband jack always dealt with the pool and really well. Unfortunately, he passed away last year and it's all on me now. I have someone to open the pool, but I cannot get the Quantum Dolphin to work, light turns on but unit doesn't roll. No idea what to do and pretty frustrated. Any...
  3. J

    sand filter won't backwash

    I agree, it seems that I cannot get the pump to prime--I've been filling it for an hour and the water just never fills up so I can put the lid on. It's proving to be a true hassle to get someone out to my house to look at it and I'm really wondering can I turn off pump and heater for the night...
  4. J

    sand filter won't backwash

    Hi, The sand filter went in early this summer and was working fine (there have been SWG issues, but I could at least backwash filter no problem). I had houseguests and one of them helpfully went out to see why pool wasn't circulating, became very happy they could get it to "work" but when I...
  5. leak still shot.png

    leak still shot.png

  6. full setup.jpeg

    full setup.jpeg

  7. water should be 1:2 on tile.jpeg

    water should be 1:2 on tile.jpeg

  8. valve 1.jpeg

    valve 1.jpeg

  9. top view valve 1.jpeg

    top view valve 1.jpeg

  10. valve 2.jpeg

    valve 2.jpeg

  11. no flow.jpeg

    no flow.jpeg

  12. J

    crystal pure salt cell

    well because the meter says zero on the portion where it should be generating?
  13. J

    crystal pure salt cell

    Hi, I believe I bought the exact same cell as a replacement.
  14. J

    crystal pure salt cell

    Hi, I had Arvidson Pool (local company) come by and their tech believed they were not talking to each other. I was in the middle of my husband's care and their appointment was not ideal timing--but not easy to get them out to me. thoughts? Thanks! Lisa
  15. image_67227649.JPG

    image_67227649.JPG

  16. image_67187713.JPG

    image_67187713.JPG

  17. J

    crystal pure salt cell

    Hi, thanks for the wonderful advice earlier about getting my pool back to blue after it went green on me. Now I'm wrestling with the salt cells. Purchased a new one since ours was about three years old and got it installed, but it appears the cell and control board are not talking to each other...
  18. J

    please help

    so do I test and keep the SLAM level at 12 by adding more shock? How long do I do that? what's the indication that I can stop adding? I've attached pics of pool this morning. Thanks!
  19. vac at 7 ft.JPG

    vac at 7 ft.JPG

  20. vac and drain at 7 feet.JPG

    vac and drain at 7 feet.JPG

  21. long view from shallow.JPG

    long view from shallow.JPG

  22. long view from deep.JPG

    long view from deep.JPG

  23. J

    please help

    Hi, Thanks for all of the help! So far I've added the two gallons and 2 cups and scrubbed the pool sides. I'm including some pics as the pool is a much better color, but I don't know exactly what to do now? Do I test and keep the FC at the slam level and keep adding if it drops down? I'm also...
  24. vac at 7 ft.JPG

    vac at 7 ft.JPG

  25. vac and drain at 7 feet.JPG

    vac and drain at 7 feet.JPG

  26. Screen Shot 2022-08-06 at 11.13.39 AM.png

    Screen Shot 2022-08-06 at 11.13.39 AM.png

  27. long view from shallow.JPG

    long view from shallow.JPG

  28. long view from deep.JPG

    long view from deep.JPG

  29. J

    please help

    Hi, Thank you both!! Now to get more shock and start!! So is my pool access a no no until after the weekend?
  30. J

    please help

    thank you so much. I know the pool is not super complicated--I was just lucky to have a spouse who loved tinkering with it. We can talk about my perpetual frustration with my SWG going offline constantly later! :)