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I have a pentair system. My freeze protection is broken. It automatically turns off the pump every 10 minutes, supposedly to switch over to the spa side, however the spa side never turns on. I need to run the pump to the pool 24/7 during the cold temps here. How do I disable freeze...

Update: I replaced the drive unit yesterday and so far after 24 hours the pump is running fine. Hopefully it stays working well. Next task is to replace one of the globrite LEDs. Good grief those things are freaking expensive at $500 a pop! I've had the pool since 2018, so I guess this is...

The pool company did it, but I loosened the wires so the picture was more clear. There was a plastic post sitting there that was completely burned out from the short. I just removed it to clear up the photo better. It's very possible the connections were loose or it was not installed right, I...

I thought about that but the spa was completely full when this happened and never emptied. The configuration was set to run on the pool side the entire night.

OK so my spa valve was not working, so I disconnected the motor/drive on top so I could at least turn the spa valve by hand. After doing this, I ran the spa for about 2 hours with no problems at all. Then I manually turned the valve back to the pool setting and restarted the pump...

I have an SWG, current test results are: pH 7.8, FC 5.0, TC 5.5, CYA 80, Salt 3000, TA 80, CA 150, CSI -0.5 The prior season my CSI was slightly positive and I have obvious calcium scale buildup on the sides of the pool. So in order to counteract that I tried to let the CSI go negative for...

Power to the entire neighborhood went out for 2 hours. As expected the pump shut off. However after the power came back on, there is still no power to the pump. The pentair panel on the wall has power but the pump itself does not. I checked the circuit breakers inside the house and reset...

I have a 3 year old Pentair. When I put it into service mode, it's supposed to make the pool run only off the panel controls, so if I turn the pump on it's supposed to stay on 24/7 until I push the button to turn it off. However, when in service mode, the pump runs for about 8-12 hours. When...

I have 2 different levels, an upper deck where the spa is and a lower deck at the pool level. Is it possible for a pool cover company to cut a channel into the wall or build a 2nd deck in order to install an autocover? Obviously this would be an expensive project, I'm prepared for sticker...

Update: I shorted the red and black wires and the flow light is still red I'm going to order an IC60 but unfortunately its on backorder so I guess I'll hve to make do with regular bleach for now

It was installed as part of the original pool build in November 2018. The salt level light flips rapidly back and forth between green and red The flow light is red The cell light is blank The sanitizer level lights up 40% When I do the self diagnostics, the 20% button lights up briefly and...

OK I'll have to check my pool settings, I dont know if it's even possible to run the heater effectively if it's constantly switching back and forth circuits between spa and pool when in freeze protection mode.

So my heater manual says the following which is contradictory and confusing. On one line it says not to run it below 68 and the next line it says it's OK to run it even if the water temp is below 68? I don't get it.

Every time my freeze protection switches from spa to pool, the pump shuts down with the error "dry priming" It only affects the pool circuit, spa runs fine the entire time without the same error. However, if I press the reset button on the pump, it starts immediately drawing in water from the...

I had the same issue. I added a few extra inches of water to my spa and now it doesn't happen anymore.

Unfortunately it's all together

They both used some kind of "pressure" method to detect the leak but I don't know enough about it to really comment how they did it. The wet ground is spaced in between two return jets. I tried to use the dye test on the insde of the pool to see if there was a leak but couldn't detect...

I know for a fact that I have a pool leak. Every 3 days I have to add water to the pool, or else the water in the skimmers runs low, air gets sucked into the lines, and the pump shuts down. Every day there's a corner of soil near the pool edge that is SOAKING wet. We haven't had rain in the...

I checked the inside of the box, there's no gaps or cracks, it's perfectly sealed on the bottom. The only possible way something could get in there would be thru the lid. Since the lid doesn't seal perfectly against the rest of the box, there are a couple of places that have a 2-3 millimeter...

I have a suncast outdoor towel box that is waterproof which I keep towels in so I don't have to go inside the house to get dry towels. Anyways, there are holes starting to show up in the towels even though they are brand new. I'm thinking there's some kind of bug in there eating holes but I...

It's only 18 months old