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    Pool Math App Subscription Problem

    I ran out of data entry lines in the v3.3 Excel version. Downloaded app on windows laptop, and I am unable to subscribe using green bar. When I go to Pool math app support, (poolmath.freshdesk.com/support/signup) I am unable to sign up for support page, and when I try to submit a ticket, I'm...
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    Did SLAM in Sept, still getting regular algae haze

    Posting an update, finally was able to complete SLAM and OCLT after draining 33% of water, reducing CYA, putting up with Tropical storm ETA dumping rain for a week. Kept Walmart in business buying chlorinator, but all appears good now. Was using Mustard setting of 24 for chlorine, was surprised...
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    Did SLAM in Sept, still getting regular algae haze

    AJW22, no clue how to change poolmath link, we are using standalone spreadsheet on my wifes computer. Yes, that info would be from first house.
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    Did SLAM in Sept, still getting regular algae haze

    Thanks, we've got to go out of town a couple days, so will likely start SLAM next weekend, appreciate the help. Thanks, all will SLAM as soon as I can and drop the water level for CYA.
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    Did SLAM in Sept, still getting regular algae haze

    Jim R, I completely understand, I was just checking the history readings in poolmath, thats all. I see at times we've been high on CYA (90). Being in SW Florida, we've had rainy season, so didn't think it was all that unusual to have to 'top-off' the CYA along the way. With evaporation, we have...
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    Did SLAM in Sept, still getting regular algae haze

    I did see that, and the remote shows it as well, controller will control 3 valves, and 2 of those are on the spa/pool function (return and drain) and 1 on the therapy jets in the spa.
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    Did SLAM in Sept, still getting regular algae haze

    Jim, thanks for the info Looking back at pool math history, CYA was 80 at the time of the SLAM, kept Walmart busy selling chlorine keeping level at 31+. I guess we messed up the poolmath spreadsheet, we had CYA target set at 80, and in looking back at times it got to 90. But we've kept our...
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    Did SLAM in Sept, still getting regular algae haze

    Hayward Aqua Plus, if I remember right, builder said it has 5 controllers, 2 lights/3 valves. Manual valve on the spillover bypass
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    Did SLAM in Sept, still getting regular algae haze

    Thanks again for suggestions. Waited until morning to adjust valves and report back on OCLT. First, couple notes. When we sample pool water for testing, we sample deep end of pool, near skimmer. Spa also has algae forming on the horizontal surfaces, and create a visible pattern of movement when...
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    Did SLAM in Sept, still getting regular algae haze

    Thanks for reply. Spillover always runs over spa in pool mode. As for OCLT, I will test tonight and report in morning. PICS show hardware setup, I only took the returns and heater link, if you need clarification let me know. pump -> filter -> heater in -> heater out -> salt cell ->returns...
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    Did SLAM in Sept, still getting regular algae haze

    This is a new pool build, moved in November. This summer we noticed algae starting, so we focused on chemical balance. Finally in early September we did a SLAM. Took about a week keeping chlorine at SLAM levels before we could pass OCLT. Now we are back to getting algae haze when brushing pool...
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    New Pool design in Punta Gorda, FL

    Drawing is just in prelim stage, wanted any comments at this step. Working on size and shape for the area, plumbing isn't part of the drawings yet. But thanks for pointing out the need for separate lines for drains and skimmer. Will watch for that in next step. Filter is Hayward C9002, and...
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    New Pool design in Punta Gorda, FL

    Building a new home, met with pool builder today. Will attach drawing, hope it shows up okay. Equipment all Hayward Tri Star Variable Speed pump Cartridge filter 40k gal salt cell 6' spa with spill over likely adding heat pump heater (no gas in area) PB installs automation for spa installs 4'...
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    Pool Builders in Charlotte County FL

    Sorry I misunderstood this forum.
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    Staining and Balance questions

    Thanks all, yes we collect all the rain water we can, but it hasn't rained much lately. Will try putting skimmer sock over hose end and see if we get discoloration. Whole house softener, so the garden hose is softened most of the time. Have to bypass softener to get straight city water. Will...
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    Staining and Balance questions

    THanks Yippee and mknauss. No we haven't been brushing the MA, but we will start. And move to putting it in the deep end as well. We do have a waterfall that wife enjoys, so that is always on while pump running. THat drives pH I believe. It usually is in the 8 range, so we add acid to drop to 7...
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    Staining and Balance questions

    First, let me say I've been using TFP since the pool was installed. Using poolmath spreadsheet with following settings FC 11 pH 7.5 ( usually climbs due to waterfall, add acid weekly to reduce TA and pH) TA 60 CYA 70 CH 300 (has been testing over 500, but comments here say to ignore) Salt...
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    Pentair IC40 help - Diagnostics not working

    My lights are only 20-100%. I looked at the serial # label, mfg date 5/7/15, installed 7/4/2015 by pool builder. says Site W and part# 520555 but nothing about software version on the cell itself. Didn't open the power supply case.
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    Pentair IC40 help - Diagnostics not working

    We have a 2 year old swg. Low salt light has been stuck 'on' even though Taylor salt test shows 3200-3600ppm. I've searched here and found several posts detailing how to get into diagnostics. I held MORE button while lights scrolled, but no percent light lit, It came back to 40% where the...
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    Discoloration in shallow end, wonn't brush

    I was out of town for a couple days, and water was too cold for my wife, but I reached into a step, rubbed directly with 4 tabs in different places, negligible difference at most. Thought while I was rubbing I could see difference, once water stopped rippling, looked much the same as before...
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    Discoloration in shallow end, wonn't brush

    Re: Discoloration in shallow end, won't brush Well, really no change with either. Vit C tablets crushed didn't make much impact at all. Couldn't tell at all where it was. Placed sand shark on top of sock to hold in place. Puck we had was trichloro-s-triazinetrione puck. I think it helped...
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    Discoloration in shallow end, wonn't brush

    Just started noticing this stain on the pebble, started in the past 6 weeks or so, only in shallow end, but there are 'trails' heading to deep end. Color is greenish- brown, I thought it was algae at first, did OCLT, no loss. Tried sweeping and scrubbing, and it doesn't come up, doesn't float...
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