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  1. M

    help! Pool leaking

    Hi, I have a inground pool 18 x 36 with vinyl liner that is about 5 years old. We fill the pool up to the middle of the skimmer but the water level drops until it gets to just about the bottom of the skimmer. There is still water in the skimmer basket and the water is above the jets and the...
  2. M

    cell not match

    We have a RJ45 in the "window" it says "cell not match" . We called Discount Salt Pool and they sent an adaptor . That did not fix the problem. All parts are clean (folks have suggested cleaning cell, wires etc..) . Any ideas ??????
  3. M

    Water level going down

    Hi everyone, The pool water level drops to the bottom of the skimmer. I have taken the pool skimmer basket out and looked for cracks but I cannot find any. I do know there is an issue because when more water is added it goes right back down to the same level so it is not evaporation. Any...
  4. M

    No power to pump or Polaris

    Hi, I really need some help. I just had my saltwater pool converted from 110 to 220 and the Polaris line as well. The issue is that now neither the pool pump nor the Polaris will turn on!!! The electrical meter showed the voltage at 220 but I can't get anything to turn on. I am hoping we are...
  5. M

    Swg turning off after a few minutes.... Please help

    Hi , I have a circupool salt water system. My pool pump is working fine but I Have to keep hitting the reset button on the bottom of the system to make it turn back on. I hit reset everything works great for a few minutes and then the salt water system quits working. The pump still stays on...
  6. M

    Water Fault light is on

    Help seriosly needed here!! I have a 18 x 36 inground pool with a circu pool RJ45 SWG. The reading by the pool store is 3200. Now, the problem- Water fault light is on, pool turning darker by the day. I have checked all connections over and over. They seem to be fine. Pressure reading is...