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Not sure how this happened but my O ring that holds the pipe with a lip fell off my pump. I know those are not the technical names but I'm not a plumber! Any recs on how to DIY it?

I have a salt cell that went bad last year. I switched to granules and 3"pucks. This year seems to be much more work than the salt cell with yellow algae. Does anyone have a recommendation either way. Maybe Im just having bad luck doing the manual mode. We have had a lot of rain.

I have a brand new heater that was installed last fall. I started to get this error this week and wasn't sure what to do?

We just closed our pool after installing a new heater (mastertemp 400hd). The spa run but the temp does not get above 65 no matter I set the temp to on my pentair app. Am I missing something?

My heater was turning on for 10 secs then off. I had the PB come out and look at it. While using the key pad on heater he said it began to smoke. Options that he gave me were to replace the unit for $4700 or replace heat exchanger, control board and membrane for $3100. Seems a bit pricey...

Quick one... When my infloor cleaners run at night should I have the pump/skimmers running also. I have a seperate pump for the cleaners. I only run my infloor cleaners for an hour in the middle of the night because I also use a robot daily to clean the floors.

I made a mistake today by listening to the pool store. I went in to see if the numbers I was getting were accutate (they were) Ph 6.4 Alk 90 We have had a ton of rain so my guess in drove my pH down. Well I knew I should go to target and get borax but the guy talked me in to adding 2 lbs of...

The top of my infloor cleaner valve dome popped off and is leading. Do I seal that with silicone?

We just re-plastered our pool to cover up some cracks. The pool builder did not mention anything about adding chemicals so on day five I went ahead and added salt and stabilizer. The pool builder secretary just told me I was supposed to wait 30 days. It would’ve been nice to know this when they...

Last year we had to fix some cracks in our plaster and the PB replastered the pool. They somehow put 2 different colors down and then had to come out and do another layer of plaster just to make the color uniform . At the end of swim season we notice several areas that were bubbling up. Also...

I have had 3 LEDs go bad this year. The first 2 were under warranty and the 3rd is not. The PB wants $474 for the light and $150 labor. Yikes. It looks like I can get this on Amazon for $350. Is this something I can do myself or is it best to just have the PB do it.

When we turn the heater on for the pool or the spa the temperature will not Get above 83°. I looked at the graph in ScreenLogic and it appears that the heater is trying to bget above 83°. I looked at the graph in ScreenLogic and it appears that The heater is trying to keep the temperature around...

We had to drain our pool this spring and fix several cracks and replaster. Some of the cracks are coming through new plaster and the new plaster is wearing off in high traffic areas revealing the older darker plaster. There is also bubbling of the new plaster in some areas. The pool is only...

Screenlogic says it is on but it is not warming the pool and it is not making any noise at the actual heater. Any tips or tricks to get it running.

Every time I try to change the schedule it adds “pool 8-5”. My concern is if I add other features for that pump that overlaps the pool being on from 8 to 5 which will it default to. Could you have a setting that has the pump run from 8 AM until 7:59 am the next day and also have several features...

We have an issue with our pool being cloudy for the past month or so. It’s been often on because I have been slamming the pool and doing the overnight test with success. After reading a little bit more today I found out that the filter could be the cause so I closed the valves and I am in the...

Is there a tutorial on how to remove a pool LED and can this be done easily? I have a chlorine demand problem and I wanted to take a look behind the lights to see if algae is growing there. I believe my lights are pentair.

I Slammed the pool and kept my swg at 50%. The chlorine level is now at 34 with a CYA of 80. Is it OK to swim?

I have searched and can't seem to find out how to remove my burned out bulb in my spa and replace it. Do I need to drain the spa to remove it and does anyone know how to remove the intellibrite bulb. Thanks

We have had a few heavy bather loads his week and I am getting a little cloudy water. CYA 80 Cl 4 I have used 5 lbs of dichlorvos but would like to find an alternative as I don’t want my CYA levels to get too high. What’s the best way to shock the pool besides bleach?

I put cyuronic acid in my skimmer baskets using the pantyhose method A week and a half ago. Unfortunately they painted the bottom of my pool the wrong color so I had to drain the pool. I took this cyuronic acid that was in the pantyhose and put it in a bucket in my garage. It sat there for...

I have a 2nd pump to run my features and infloor cleaners. For some reason when i shut the cleaners off tonight the pump still runs sending water down the slide. Then when I turn the patio lights on using ScreenLogic and turn the slide off so must’ve moved the valve. I thought I had all my plugs...

Our pool builder did some crack repairs on our Gunite and plaster. I am refilling the pool and they wanted to come out when it got full to open the pool. I have already plugged in the valves at the EasyTouch and they are working and have power. I have also added Cyuronic acid, muriatic acid...

I have a sand filter and I am getting ready to open my pool. Do I need to fill the sand filter with water before starting the pool?

I am doing a fresh fill of the pool due to some work that needed to be done. The PB closed the pool and used antifreeze. Can i just start the pool in filter mode or do I need to waste some water when I turn the pump on due to the antifreeze?

I have a VS intelliflo pump that circulates my water. Last year I planned on backing off of the 2600 RPMs that the pool builder sets when opening to a lower more cost effective RPM of 1200-1500. We have a spa that overflows into the pool and when the pool worker came out to do some work last...

We installed our pool three years ago and after the first year had significant cracks in the bottom of the pool between each of the in floor cleaners. They just got done repairing the cracks by applying a layer of something over each crack. They then repainted it. I noticed tonight that some of...

On the main screen of my easy touch it says: Auto Lo-t Air How to I switch from Lo-T to pool mode?

I have a Pentair EasyTouch and can’t seem to get the valves to function. Is there a setting in the EasyTouch that turns them on after being closed for the winter? I’ve looked under circuits and valves in the EasyTouch but cant seem to figure it out. They won’t even respond when I move the manual...

I am opening my pool for the first time and I am trying to get my valve actuators to "turn on". I have an easy touch and was wondering if I need to adjust a setting on the easy touch to get them to work. I tried to move them manually but they don't budge.