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Similar issue- electrician wired heater 240 directly to breaker in the box and 2 wire to control board. I cannot get the heater to turn on through the Omnilogic board or app. Even when the heater is in standby mode or “bo” mode, the controller does not tun on the heater. I can turn on the...

Thank you for sending this guide. I am still trying to troubleshoot the issue. no response from multiple emails and calls to Hayward. The original install company was bought by Leslie’s and they have “no clue” as per the technician. They do not directly support Hayward Omnilogic, even though...