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  1. Sarah and Nate

    Happy 2025 nice to hear from you again

    Hey Monte, not sure what’s happened with your original order but I’ll send another. If you happen to end up with two I’d appreciate you sending one back.
  2. Sarah and Nate

    Need help shipping test kit to Canada: declaration of origin

    At the bottom of our website (and at the top under Resources) you’ll find the material safety data sheets for each chemical. Providing shippsy with one of these should be sufficient. Let me know if that’s not the case and I can help.
  3. Sarah and Nate

    Difficulty measuring pH

    Hi there, something is definitely defective with that comparator and I’d love to send you a new one free of charge (or refund you if you already purchased a new one). Looks like the colors are washed out for sure. Email me your order details and I’ll follow up. Nate
  4. Sarah and Nate

    Taylor K-2006 Refills or New Kit

    All of your hardware from your original K-2006 and the new reagents from a TFtestkits K-2006 refill set will fit together in a TF-100 case as seen below. Our TF-100 case is a Plano tackle box, likely very similar to what @AUSpool is using, and is sold individually on our website for $16.
  5. k-2006 refill in tf-100 case.jpg

    k-2006 refill in tf-100 case.jpg

  6. TF-100 case with K-2006

    TF-100 case with K-2006

  7. k-2006 refill in tf-100 case.jpg

    k-2006 refill in tf-100 case.jpg

  8. Sarah and Nate

    Ordering coming year test kit refills?

    It is our plan to put the salt reagents and all complete refill sets on a 20% discount from March 1st to March 31st, 2025. Shoot me an email [email protected] if you have any other questions! See you then! Nate @ TFT
  9. Sarah and Nate

    Bad testing block?

    Hi @toddclare , I would be happy to replace this block for you but unfortunately the current batch of them all have a similar defect. While I don't believe it affects the results in a meaningful way, I won't use this supplier again. Shoot me an email [email protected] and we can work together...
  10. Sarah and Nate

    Is there a tftestkits "TF-100 Salt" refill option?

    Hello! I've played with the idea of including the salt reagents in a separate refill set option, but haven't acted on it as less than 25% of the refill sets we sell are adding the salt reagents. This year we started including the salt reagents in our 20% off sale in March. As the proportion of...
  11. Sarah and Nate

    Disappointed

    I absolutely understand your point but again, the problem is not with the tips. The problem is with the new bottle shape. In your photo, your old bottle is a Boston round bottle with rounded shoulders. The newer, sometimes problematic bottles are cylinder bottles with square shoulders. I don't...
  12. Sarah and Nate

    Disappointed

    As I’ve (or others) said in the other threads, there’s nothing wrong with the tips or the reagent. Unseating and reseating the tip usually fixes the issue but I’m happy to send a new bottle. As always the best way to receive support for TFtestkits products is to email me at [email protected].
  13. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    I would guess yes. It’s my understanding that you would only have to recalibrate at one point after reset, and 12.88 mS/cm would be my recommendation since it is closest to our usual ~3500 ppm of salt. Reach out to me via email and we can discuss how I can make this right for you. Nate @ TFT
  14. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    The meter is said to be factory calibrated so the solutions shouldn’t be necessary unless recalibration is needed.
  15. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    I was not provided the TDS calibration solutions by the manufacturer but they are quite easy to acquire online. I plan to offer them in the future.
  16. Sarah and Nate

    C-600 PH/Salt meter calibration

    Hello, not sure how this slipped through my fingers... Very sorry! The meter is factory calibrated but pH calibration solutions are included if recalibration proves to be necessary. I am working on sourcing calibration supplies for the conductivity and salinity functions of the meter but do not...
  17. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    We have restocked them as of today, 9/4/2024!
  18. Sarah and Nate

    3rd time Pool Owner, 1st time poster

    Should be fixed now, let me know if you have any trouble. Nate
  19. Sarah and Nate

    3rd time Pool Owner, 1st time poster

    I think you’ve already emailed me, I just haven’t had time to respond (sick kiddos!). I think it’ll be a simple fix to include the TF-100 Salt. I’ll reply in this thread once it’s fixed. Nate @ TFT
  20. Sarah and Nate

    Starting from scratch and need further help (beyond my new TFP pool school degree)

    Not sure if you have already sent me an email but please email me at [email protected] with pictures of your issues and I'm happy to replace any and all defective parts of your kit. Nate @ TFT
  21. Sarah and Nate

    TF-PRO Kit Spinner

    Hello, not sure if you have already followed up via email, but yes, I would be happy to replace that for you. No idea what may have happened to produce that burn but it's certainly not intended. Nate @ TFT
  22. Sarah and Nate

    2025 TFP Donation Campaign

    Since we achieved the goal, we removed the thread’s featured status which increases its visibility, and unpinned it. The goal right now essentially covers TFPs operating expenses. In the future we will likely raise it, but as of now it’s my preference to have a modest and extremely achievable...
  23. Sarah and Nate

    2025 TFP Donation Campaign

    THANK YOU to our amazing community! As of this morning 7/23/2024 we've achieved our $10,000 goal. In only two weeks, mind you!!
  24. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    C-600 is out of stock at the moment. It was a new product and we wanted to see how everyone liked it. We’ve gotten good feedback and plan on restocking. However, I don’t have a good estimate of when they will be restocked but it will likely be at least a month. Apologies for the inconvenience!
  25. Sarah and Nate

    2025 TFP Donation Campaign

    7/22/2024, 11:15am: We have raised $9,760 of our $10,000 goal! SO CLOSE! Thank you again to all who have made this campaign so successful!
  26. Sarah and Nate

    Any Videos or Detailed Testing info on C-600 PH meter

    Can you link me to posts where users are not having luck with the C-600?
  27. Sarah and Nate

    C-600 from TFtestkits

    Glad you asked. This meter definitely has a lot of features that are not immediately useful for TFPC (conductivity, specific gravity, etc.), but there are two invaluable features: 1. From my initial impressions, it offers very accurate and repeatable pH testing. Even though this level of...
  28. Sarah and Nate

    2025 TFP Donation Campaign

    7/16/2024, 1:30pm: We have raised $8,130 of our $10,000 goal after only one week! Thank you so much to everyone who has donated!
  29. Sarah and Nate

    Algae

    No, it sounds like you may not have received it. Can you please email me a picture of your kit as you received it for our quality control records? [email protected] I will follow up via email. Thanks, Nate
  30. Sarah and Nate

    Test Kit Issue

    Leave the battery compartment empty again tonight and put the same batteries back in tomorrow. I’m happy to replace it for you if the issue persists. Send me an email at that point.