Filter heck - Need help

Jglass38

Member
Mar 29, 2022
23
North Carolina
Hey all. I know if anyone can help with this, you guys will be able to.

To set this up, I have a 20k inground pool with a tanning ledge that has two bubblers. The pool also has a spillover spa. The pool has a skimmer and one return. Most everything is Jandy and we have an iaqualink. We didn't need to do any maintenance the first summer and the pool guys never came back like they promised to show me how everything filters and works. What I noticed after the leaves began to fall (we run the pool year round), is that to empty the filter basket, I had to turn off the filter, open it and deal with a massive rush of water to clean it out. Why? Because the pool guys didn't think they needed to include any shut-off valves for maintenance. I asked them and their answer was "sure we can come out and do that". Knowing how unreliable they are, I didn't bother. A couple weeks ago I decided to cut in a shut off valve on the side that comes out of the heater and back to the pool. I mistakenly assumed that if I shut both that valve off and used the switch to shut off the valve before the filter, I would be good to go. Not so...

When I cut in the valve, I had to drain the water low enough to stop the flow and dry it out. When I opened the filter basket, it drained all of the water from the spa. This, along with turning off the valve that I think controls the spillover/bubblers and the intake valve before the filter dried it up once the spa had drained completely. I found no way to drain that spa water into the pool, but I feel like I have seen them do that before.

Long story sort of short, despite adding in the shut off valve and turning off the intake valve before the filter, when I opened the basket, it started draining spa water. The reason for even messing with it today was one, to clean out the basket because we had a ton of rain last night and a lot of debris collected in there and two, because I was hoping to lower the overall pool water level since the spillover is not working today (assuming because the pool is filled too high).

Attached is a picture where I have noted what I believe everything is for. Any help would be great. All I want is to be able to drain some water out of the pool if necessary to fix the spillover (filter and skimmer are still working, but I am hoping it is just the high water level stopping the spillover and not some other issue) and also to perform maintenance on the filter and empty the filter basket without losing gallons of water doing so. Thank you in advance!

Jamie2024-04-03 11_28_22-Post thread _ Trouble Free Pool.png
 
Plug all the pipes in the pool (returns and skimmers) then you can add whatever you need to the pad area to make it easy for future maintenance.

Expanding rubber plugs are cheap, you just need to figure out the sizes you need and how many.


It'll be easy to get to the spa drains and if you have main drains they are way below the pad and don't need plugs.
 
Plug all the pipes in the pool (returns and skimmers) then you can add whatever you need to the pad area to make it easy for future maintenance.

Expanding rubber plugs are cheap, you just need to figure out the sizes you need and how many.


It'll be easy to get to the spa drains and if you have main drains they are way below the pad and don't need plugs.
Thanks. Not exactly what I’m looking for. I don’t want to use rubber plugs. I need someone who understands plumbing and what I explained so I can resolve the issue.
 
I'm sorry I must have misunderstood. I'll be back later when I have some time to study the pic/diagram if nobody gets to it first.

@ajw22 and @Jimrahbe are usually around.
 
38,

Just so that we are all on the same page.. There is no such thing as a Filter Basket. Your system have two 'baskets', the skimmer basket and the pump basket.. The filter has no basket..

Please tell me how you positioned the Intake valve during your attempt at cleaning out the pump basket.. What direction was the handle pointed when your spa drained.

Some things we can talk about later...

1. Your Automated Intake and Return valve are there so that your system can switch between the Pool mode and the Spa mode.. They are not directly for adjusting your bubblers and spillover.
2. The water level being too high should have zero effect on your spillover.
3. It is normal for the water in the filter to drain out of the pump when the pump lid is removed to clean the pump basket.

Thanks,

Jim R.
 
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Hey all. I know if anyone can help with this, you guys will be able to.

To set this up, I have a 20k inground pool with a tanning ledge that has two bubblers. The pool also has a spillover spa. The pool has a skimmer and one return. Most everything is Jandy and we have an iaqualink. We didn't need to do any maintenance the first summer and the pool guys never came back like they promised to show me how everything filters and works. What I noticed after the leaves began to fall (we run the pool year round), is that to empty the filter basket, I had to turn off the filter, open it and deal with a massive rush of water to clean it out. Why? Because the pool guys didn't think they needed to include any shut-off valves for maintenance. I asked them and their answer was "sure we can come out and do that". Knowing how unreliable they are, I didn't bother. A couple weeks ago I decided to cut in a shut off valve on the side that comes out of the heater and back to the pool. I mistakenly assumed that if I shut both that valve off and used the switch to shut off the valve before the filter, I would be good to go. Not so...

When I cut in the valve, I had to drain the water low enough to stop the flow and dry it out. When I opened the filter basket, it drained all of the water from the spa. This, along with turning off the valve that I think controls the spillover/bubblers and the intake valve before the filter dried it up once the spa had drained completely. I found no way to drain that spa water into the pool, but I feel like I have seen them do that before.

Long story sort of short, despite adding in the shut off valve and turning off the intake valve before the filter, when I opened the basket, it started draining spa water. The reason for even messing with it today was one, to clean out the basket because we had a ton of rain last night and a lot of debris collected in there and two, because I was hoping to lower the overall pool water level since the spillover is not working today (assuming because the pool is filled too high).

Attached is a picture where I have noted what I believe everything is for. Any help would be great. All I want is to be able to drain some water out of the pool if necessary to fix the spillover (filter and skimmer are still working, but I am hoping it is just the high water level stopping the spillover and not some other issue) and also to perform maintenance on the filter and empty the filter basket without losing gallons of water doing so. Thank you in advance!

JamieView attachment 562141
When you open the pump water will flow back from the filter.
Is your pool above the level of the equipment? Water will flow backward through the system when the pump is opened unless the ball valve is closed.
"No clue" may be skimmer and main drain lines.
 
38,

Just so that we are all on the same page.. There is no such thing as a Filter Basket. Your system have two 'baskets', the skimmer basket and the pump basket.. The filter has no basket..

Please tell me how you positioned the Intake valve during your attempt at cleaning out the pump basket.. What direction was the handle pointed when your spa drained.

Some things we can talk about later...

1. Your Automated Intake and Return valve are there so that your system can switch between the Pool mode and the Spa mode.. They are not directly for adjusting your bubblers and spillover.
2. The water level being too high should have zero effect on your spillover.
3. It is normal for the water in the filter to drain out of the pump when the pump lid is removed to clean the pump basket.

Thanks,

Jim R.

I have the terminology now, thanks for the correction.

1. I turned the switch on the valve to off which moved it to the closed position. I know that it is closed because the water flow slows down when the pump basket cover is off. However, it continues to drain from the spa through the spa drains. I do not know how to turn this off.
2. The valve I pointed out in the picture does control how much goes to the spillover and how much goes to the bubbler. That is why they have it about 60/40 (according to the pool guys).
3. Regarding the spillover, there is something else going on. It worked last night before the scheduled turned the equipment off. It did not work this morning. I feel like it must have something to do with potentially a clogged filter or not enough water pressure. I turned the breakers off for the whole system and back on and it started to work.
4. True, but with the intake valve turned off and the new ball valve turned off before the return valve, it should only drain what is in the filter and the piping between the 2 valves. It is not doing that. It is draining the spa. This is my major issue at the moment. I am sure that most people are able to shut off their valves and work on their pool equipment without draining all the water out of their spa or pool and onto the ground, correct?

Thanks!
 

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I have the terminology now, thanks for the correction.

1. I turned the switch on the valve to off which moved it to the closed position. I know that it is closed because the water flow slows down when the pump basket cover is off. However, it continues to drain from the spa through the spa drains. I do not know how to turn this off.
2. The valve I pointed out in the picture does control how much goes to the spillover and how much goes to the bubbler. That is why they have it about 60/40 (according to the pool guys).
3. Regarding the spillover, there is something else going on. It worked last night before the scheduled turned the equipment off. It did not work this morning. I feel like it must have something to do with potentially a clogged filter or not enough water pressure. I turned the breakers off for the whole system and back on and it started to work.
4. True, but with the intake valve turned off and the new ball valve turned off before the return valve, it should only drain what is in the filter and the piping between the 2 valves. It is not doing that. It is draining the spa. This is my major issue at the moment. I am sure that most people are able to shut off their valves and work on their pool equipment without draining all the water out of their spa or pool and onto the ground, correct?

Thanks!
Is the spa above pool level? Is the pool above the equipment?
1. If the spa continues to drain through the main drains, the valve is either not completely shut to that port or it is damaged.
2. Are there no other return lines in the pool? Bubblers should not be the only ones.
 
Yes, the spa is above the pool level. Yes, the pool is up hill of the equipment. I think maybe I don’t know what valve is for the pool drains. I could only be the one jandy valve that I indicated I don’t know what it is for. There is a single return in the pool, 2 bubblers and 6 jets in the spa.
 
I turned the switch on the valve to off which moved it to the closed position.
The actuator have three positions.. On - Off - On.. Turning the switch to Off should not move the valve at all, so not sure what you are doing.

I just need to know what direction the valve handle was pointed, when you "adjusted" the Intake valve and the spa drained.

Thanks,

Jim R
 
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Yes, the spa is above the pool level. Yes, the pool is up hill of the equipment. I think maybe I don’t know what valve is for the pool drains. I could only be the one jandy valve that I indicated I don’t know what it is for. There is a single return in the pool, 2 bubblers and 6 jets in the spa.
In the first picture the equipment appears to be in the "pool" position. If you were to use the valve labeled "no clue" and point the handle away from the suction valve (lift the handle past the stops on the lid), closing the port labeled "INLET," then close the ball valve after the heater, once water drained from the filter it should stop flowing when the pump is opened. Right now, with a raised pool, there is nothing to stop the flow.

If it truly does still flow from the spa main drains, the suction valve may not be completely closed to the spa, that's not un-common in a system that is installed without checking that the actuator completely closes each way from the factory. In the pictures it looks like the handle is a little off-center from the pipe it is facing but a picture straight down that pipe is needed to be sure.

That would leave it open to the spa and it doesn't take very much for water to flow through a tiny opening when the pool/spa is raised above the equipment. The actuator would need to be adjusted to completely close that port.
 
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If it truly does still flow from the spa main drains, the suction valve may not be completely closed to the spa,
That's where I'm at. It's partially open / jammed with debris / defective.

Instead of sealing the spa drain, it keeps sucking what would otherwise overflow the spa.
 
The actuator have three positions.. On - Off - On.. Turning the switch to Off should not move the valve at all, so not sure what you are doing.

I just need to know what direction the valve handle was pointed, when you "adjusted" the Intake valve and the spa drained.

Thanks,

Jim R
To be clear, the spa only drained when I opened the basket. Here’s a video of changing it from position 3, the normal functionality to position 1. This stops the intake flow. So when the basket is opened, water keeps coming out, slower, but from the spa instead of the pool.

 
How would I know which valve should actually seal the spa drain? Is the spa drain normally open? Forgive me, I don’t know quite how the operation works in a spillover spa.
The valve in front of the pump with the actuator blocks the spa suction if it is completely in the off position to that port of the valve. Open even a little will allow water to flow back when the pump is open in the case of your pool/spa installation.
 
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Using the button on the bottom, it only is what appears to be open in position 3 and closed in position 1. The middle doesn’t appear to do anything. But maybe it isn’t closing, even though it is the complete opposite position, see my video. The water flow is definitely reduced in position 1
 
How would I know which valve should actually seal the spa drain?
Think of the handle like the base of a T and the top of the T is the stop.

Screenshot_20240403_161122_Chrome.jpg


If it's cocked open just a little, it'll let water through.

Turn the T 180 degrees the other way and the pool drain/skimmer is blocked. Anywhere in the middle is 25/75, 50/50, 90/10, etc etc.
 

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