Recent content by Rick Smith

I'm looking to clean/power wash the concrete around my in-ground. I've looked at Wet and Forget and they say it doesn't effect pH and safe for around pools. The only drawback is the time it takes for it to work. I'm looking for something a bit more immediate. I have a scrubber attachment for my...

Ended up being the board. Swapped out cell checked connections, etc. No luck. Found a troubleshooting flow chart on the hayward website. Put a new board in. Working perfectly.

Started my pool up yesterday. Upgraded to the latest firmware. Initially no issues. Everything appeared to be running fine. Water temp was displayed on the control panel and app. After a few hours I received an alarm "Comm Loss MSP to Device: 0145038827 HUA: MP" which is - Comm Loss Main System...

I emailed this this SR Smith but never received a response. I'm hoping someone here possibly knows the answer..... I am replacing my pool lights. I currently have 3 TREO lights wired to a simple transformer that is wired to a relay in my Hayward OmniLogic. The lights no longer work property. One...

Thanks for the reply. I am running 3.2. I'll try your suggestion. Hopefully that will fix the pump HUA issue too. I tried running the pump in stand-alone too just to see if it would run but had no luck. Wondering if the pump circuit board went bad.

MSP version is R.3.2.0-b35953. MP version R 3.2.0. Just updated both yesterday. I called Hayward Support - twice. First person I spoke to was no help. Told me I had to talk to a local dealer and emailed me a link to their dealer locater page. Second call the woman was more helpful. She said she...

Yesterday I posted a question in a separate thread that my OmniLogic was not detecting the HUA for my TriStar VS900 pump. One of the steps in the OmniLogic Troubleshooting Guide is to clear the DDT - Device Discovery Table - to refresh communications. However, I can't do that. The instructions...

Called Hayward Technical Services. First woman I spoke to was no help. I explained my problem and the steps I took troubleshoot it. She told me I had to speak to a local authorized service center and sent me a link to their search page. I then got another call from Tech Services. Not sure why...

Thanks for the reply. That was one of the things I checked. All seemed tight before I disconnected it to isolate the pump from the panel. I'll reconnect everything again for one last shot before I call Hayward tomorrow for some assistance.

Took the cover off my pool yesterday to fire up the pump. Powered up the Omnilogic panel and the pump. Pump is wired/controlled by the Omnilogic. Pump not working. Panel showed an alarm – “VSP Comm Loss-HNA:2 NODEID: 2071”. Went through Config. HUA was listed. MSP and MP were older revisions...