Recent content by forrestm

Pentair sent out an OTA update to about 500 units and it bricked them. It's a mess: Intelliconnect Panel Dead

Ours too:. Intelliconnect Panel Dead

I contacted Pentair today...customer support was totally backed up...I waited on hold for 45min & 25min before having to hang up...then finally got through and 1:52min later they referred my case to a local company to complete the "warranty repair". A couple of notes to help others out: - If...

Same exact thing happened to me. Sounds like Pentair's OTA update bricked our panels. It is not clear how they will know which customers are affected to follow up and send people out to fix this. I have not received any other communication besides the email on 7/30