Wrong Pump was Sent

myeag

Active member
Jan 4, 2025
31
OK
Pool Size
20000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Jandy Aquapure 1400
I am in the process of upgrading from a
SHPM 2.0-2 two speed pump to the recommended VSSHP220DV2A (2.2 Hp). Well, I received a VSSHP270DV2A (2.7 Hp). I contacted the company to point out the mistake and was given the option to keep it. I told them no, the 2.2 Hp was recommended and now I am waiting for the shipping label to ship on Monday. I really don’t feel like lugging around a 70 lb pool pump to FedEx but willing to.

My question is: Do I REALLY need to go with 2.2? Will the 2.7 work for my pool? Is it too big? My gut tells me I need to go with 2.2 but my pool equipment tells me it can handle it (Both are a direct replacement dimension wise). Pool has 2” pipe. It is a 20K gallons, with attached spa, Pebble Tec Tahoe Blue, 2 HP SHPM 2.0-2 Stealth Pump, CV460 Filter, PLC 1400 SWG, PB-60 Booster Pump TR28P Cleaner, WaterLink Spin Touch Tester.
 
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Keep the bigger pump.

The pumps are almost identical anyway.

The smaller pump is about 92% of the performance of the bigger pump.

You can control the speed, so it makes no difference like it would with a single speed or two-speed pump.

Limit the top speed when you first set up the control settings.
 
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WaterLink Spin Touch Tester.
Send this back, on the other hand.

Their testing tolerances are no Bueno for TFP. Here's the details in the thread below ;

 
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The 2.7 is a better pump with a higher head at higher RPM...that means it will move the same water with less electricity.
The difference will be negligible.

The pumps will use about the same amount of power for the same flow on the same system.

It really depends on the operating point and the "Wire-to-Water" Efficiency at that operating point.

For example, below are for the IntelliFlo3 3 HP and 1.5 HP.

The most important difference is the 3 HP can be operated at a lower speed for the same operating point, which means a quieter pump.

The bigger pump (3 hp vs. 1.5 HP) might be 2% to 4% more efficient for an operating point.

The bigger pump (2.7 hp vs. 2.2 HP) might be 1% to 2% more efficient for an operating point.
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3 hp
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1.5 HP
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It’s a little late to send it back. I’ve been using it for a couple of years, now. As far as accuracy goes, the only concerning difference that I’ve noticed is that the salt is always off a couple of hundred ppm and I use the Taylor drop test for that. It’s a quick test to see if the pool water is in the ballpark. If a result comes back weird, I also run that test with the Taylor. However, my experience has been that I just rerun the SpinTouch with a new disk and usually it comes back with a value that makes sense. I see your point but since I have had no issues with maintaining chemical levels over last couple of years and I have the “when in doubt use the Taylor” attitude, I’m stuck with it.
Send this back, on the other hand.

Their testing tolerances are no Bueno for TFP. Here's the details in the thread below ;

 
I really appreciate the feedback and it all makes sense. The obvious question, then is why sell the 2.2. I spent a good portion of last night reading and agree with all the replies. I love the fact I can run the pump at a lower RPM for both economical and noise reasons. And I came to the same conclusion that both pumps result are negligible but I am stuck at why are both pumps available? Especially for a VS. It just doesn’t make sense to me. Anyway, I went ahead and decided to keep the 2.7 as I see that possibility of harming my pool is pretty low.
 
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The obvious question, then is why sell the 2.2.

I am stuck at why are both pumps available? Especially for a VS.
I agree that it makes no sense to sell both pumps.

You can ask Jandy, but they will not have a logical answer.

Contact Us: 800.822.7933.

Email us: [email protected]

 
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I really appreciate the feedback and it all makes sense. The obvious question, then is why sell the 2.2. I spent a good portion of last night reading and agree with all the replies. I love the fact I can run the pump at a lower RPM for both economical and noise reasons. And I came to the same conclusion that both pumps result are negligible but I am stuck at why are both pumps available? Especially for a VS. It just doesn’t make sense to me. Anyway, I went ahead and decided to keep the 2.7 as I see that possibility of harming my pool is pretty low.
To meet a specific price point. The smaller in horsepower the less the cost of the pump.
 
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To meet a specific price point. The smaller in horsepower the less the cost of the pump.
Larger equipment is more profitable. But they need to give you smaller options to compare against.

How much difference is there in materials between a 1HP pump and a 3 HP pump? A small amount of plastic and some additional copper windings in the motor? What is the difference in the cost of the materials versus the price difference?

What is the differences in material cost between a small filter and a large filter compared to the cost? Or a small heater versus a large heater?

The larger stuff is more profitable.

Base cost of a 1HP pump may be $500. Why charge $50 for every additional 1/2 HP when you can charge $250 or more? And people will feel they are getting more for that increased cost.

It is all part of the marketing scams in how product lines and pricing is managed.
 
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Larger equipment is more profitable. But they need to give you smaller options to compare against.

How much difference is there in materials between a 1HP pump and a 3 HP pump? A small amount of plastic and some additional copper windings in the motor? What is the difference in the cost of the materials versus the price difference?

What is the differences in material cost between a small filter and a large filter compared to the cost? Or a small heater versus a large heater?

The larger stuff is more profitable.

Base cost of a 1HP pump may be $500. Why charge $50 for every additional 1/2 HP when you can charge $250 or more? And people will feel they are getting more for that increased cost.

It is all part of the marketing scams in how product lines and pricing is managed.
I completely agree. Have never been able to see a reason, but Hayward did advertise their smaller horsepower VSPs to the trade as able to be more "budget friendly." Whatever labor costs are involved can't be different for the various sizes and the material costs have to be negligible.
 
I completely agree. Have never been able to see a reason, but Hayward did advertise their smaller horsepower VSPs to the trade as able to be more "budget friendly."
Translation is - we cut our prices at the low end to be more competitive against Jandy but not at the high end VSPs. So please sell ours instead of Jandy.
 
The "Rated" HP is really not a reliable number.

That has a lot of room to adjust to make it seem like more or less.

The Hydraulic HP is a more reliable comparison.

The hydraulic horsepower is almost identical.

So it is basically the same pump.

1.546/1.65 = 0.937 = 93.7% of power.

Where did you buy the pump?

Jandy does not authorize online sales of their equipment.

You can find it for sale, but Jandy will not give a warranty for unauthorized sales online.

The price difference for the unauthorized online sale is $100.00.

The Jandy "Retail/List" price is $3,000.92.
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Jandy VSSHP270DV2A ePump Variable Speed Pump 2.7HP 115/230V **BRAND NEW**

US $2,331.99


 
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Do you have a Jandy Automation System?

Designed to work with the following Jandy control systems for complete programmability and customization:

› SpeedSet™ Controller (included and preinstalled from factory on all DV2AS models).

› iQPUMP01 with iAqualink® App Control.

› Jandy AquaLink Automation Systems

› JEP-R Controller


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NOTE: When power alone is supplied to this pump, it will not operate.

It requires a digital command sent to it by either a variable speed controller (SpeedSet, JEP-R, or iQPUMP01), an automation system, or use of the dry contacts (See Figure 8 and Figure 9 for RS485 wiring illustrations for a local controller or automations system.

See Figure 12 and Figure 13 for dry contact wiring illustrations).

 
I bought it from an authorized dealer. Yes, I have an Aqualink RS w/ iAqualink. I understand the basics of how a pool works and the different components. What I don’t know, I research. Unfortunately, I have spoke with my pool builder one time after the three year warranty for my pool ended and that produced zero action. I am happy with the pool, disappointed with the post customer service. I will say in his defense, the business is over a hundred miles away. That said, any issues that have arisen, I have called multiple pool companies (over 25) with depressing results. For instance, my fill line broke last year and only ONE company showed up. Never called back, never returned my calls, never gave me the quote he said he would work up. Bottom line: I freakin’ give up. I have to be my own “pool professional”. Pool companies in my area LOVE making pools, they HATE repairing them. I understand they make more money building them and who wants to repair someone else’s build? The time I spend calling, scheduling, and taking time off work, with ZERO results 9 times out of 10, is better spent researching and learning. heck, it took over two months trying to get this pump local, only for nothing. I don’t have the time or patience to wait on the “pick and choose” companies. It is what is. If I can get an authorized installer to install it, I will. If not (and I probably can’t but it won’t be without trying) it’s a risk I have no choice in taking. No one is personally invested in my pool and is going to take better care of my pool than me. Hopefully, that answered those questions.
 
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I would estimate the 2.2 HP model at 2.19 HP and the 2.7 HP model at 2.37 hp, which makes them basically the exact same pump.
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For the 2.2 HP Model, at 60 feet of head loss at full speed, you get about 110 GPM.

For the 2.7 Hp Model, at 60 feet of head loss at full speed, you get about 116 gpm.

That's 95% performance.
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For the 2.2 HP Model, at 43 feet of head loss at full speed, you get about 140 GPM.

For the 2.7 Hp Model, at 43 feet of head loss at full speed, you get about 140 gpm, which is the exact same performance.

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The 2.2 is 2,190 watts vs. 2,370 watts, which is 92.4% performance.

The Amperage is listed as the same.

Anyway you look at it, the difference is negligible.
 
The 2.2 HP is actually rated higher in efficiency according to EnergyStar, but the WEF is a stupid and worthless number, so it should not even be used by anyone for any reason.

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