Hi All,
New to forum and looking for some guidance. I recently purchased a home in Florida with a pool and jacuzzi. The local Pinch a Penny has been servicing the pool and due to the back to back hurricanes in October and moving haven't really had a chance to pay much attention to pool. That said, I notice some small black spots on the bottom of the pool which i thought were droppings from the palm trees and perhaps the pool company wasn't vacumming. I took a video and sent to the pool company to which they said that's black algae. My first reaction was why the heck are you not informing me that there is black algae and continuing to generally service the pool as if everyhing was normal (no good response here). So I terminated the service and am now trying to work this via pool school OTJ. That said, I noticed the DE Filter pressure was running at 30 PSI and found that this was off the charts and filter probably clogged. I then proceeded to clean the DE cartridge (video attached) and it looks like it hadn't been done in a long time. I asked the Pinch a Penny why this was overlooked and they said the previous owner never requested to have the DE filter broken down and cleaned which is an extra service. I can't for the life of me figure out how they can service a pool and see the equipment under duress and the filter over pressurized and black algae and continue to service.
WIth all that said, I am trying to figure out how to get the black spots off as I have tried scrubbing with a chlorine tablet on the end of pole with that puck extension contraption but they aren't budging. Tested my water today and although its clear as day and the filter is now clean there is no chlorine and the phosphates are off the charts. They told me to put a full bottle of suncoast phosphate remover, backwash and then retest berfore adding chlorine which I was about to do until I saw warnings against that. I was thinking about just draining the pool halfway, trying to remove the spots and then refilling with more new water. Any guidance would be appreciated!
Thank you!
New to forum and looking for some guidance. I recently purchased a home in Florida with a pool and jacuzzi. The local Pinch a Penny has been servicing the pool and due to the back to back hurricanes in October and moving haven't really had a chance to pay much attention to pool. That said, I notice some small black spots on the bottom of the pool which i thought were droppings from the palm trees and perhaps the pool company wasn't vacumming. I took a video and sent to the pool company to which they said that's black algae. My first reaction was why the heck are you not informing me that there is black algae and continuing to generally service the pool as if everyhing was normal (no good response here). So I terminated the service and am now trying to work this via pool school OTJ. That said, I noticed the DE Filter pressure was running at 30 PSI and found that this was off the charts and filter probably clogged. I then proceeded to clean the DE cartridge (video attached) and it looks like it hadn't been done in a long time. I asked the Pinch a Penny why this was overlooked and they said the previous owner never requested to have the DE filter broken down and cleaned which is an extra service. I can't for the life of me figure out how they can service a pool and see the equipment under duress and the filter over pressurized and black algae and continue to service.
WIth all that said, I am trying to figure out how to get the black spots off as I have tried scrubbing with a chlorine tablet on the end of pole with that puck extension contraption but they aren't budging. Tested my water today and although its clear as day and the filter is now clean there is no chlorine and the phosphates are off the charts. They told me to put a full bottle of suncoast phosphate remover, backwash and then retest berfore adding chlorine which I was about to do until I saw warnings against that. I was thinking about just draining the pool halfway, trying to remove the spots and then refilling with more new water. Any guidance would be appreciated!
- Pool Spots Video Pool Spots.mov
- Dirty DE Filter Video: Dirty DE FIlter.MP4
- 30 PSI Pump Video: 30 PSI .MP4
Thank you!
