Would you repurchase your dolphin?

My Dolphin Triton PS Plus just failed after 4 seasons. Very light use and did not stay in the pool more than one night. It also did not stay exposed to the sun here in north Texas. It cleaned well when it worked.

Although, I am still troubleshooting, I think the failure is in the motor unit, though not in the motors themselves. If my hunch of where the failure is happens to be corret, and Since Maytronics won't sell individual parts, a new motor unit will be needed to fix it. The unit costs $450. That's nearly the price of some other robots which probably last just as long (or longer!) and do as good a job.
 
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My Dolphin Triton PS Plus just failed after 4 seasons. Very light use and did not stay in the pool more than one night. It also did not stay exposed to the sun here in north Texas. It cleaned well when it worked.

Although, I am still troubleshooting, I think the failure is in the motor unit, though not in the motors themselves. If my hunch of where the failure is happens to be corret, and Since Maytronics won't sell individual parts, a new motor unit will be needed to fix it. The unit costs $450. That's nearly the price of some other robots which probably last just as long (or longer!) and do as good a job.

Yup. That’s the pricing model - big fixes cost nearly as much as a new robot so it’s better to buy new … better for them 😉 It’s pretty much the direction the pool industry has moved towards - rebuilding stuff is not a viable business model, moving lots of inventory is. Cars, computers, cellphones, You name it, that’s how they all operate. Just toss what’s broken and buy something new.
 
I am beginning to see Matt’s Side. Not for parts but for getting leaf’s out. During the summer when it’s small stuff the robot does great but in spring and fall it sux.
I had a Polaris 360 for years and although it didn’t climb walls and scrub it did better.
 
I am beginning to see Matt’s Side …

darth vader GIF
 
Matt, my understanding was that suction side cleaners are better for smaller pools and pressure side cleaners for larger pools, is there any truth to that? There is also the Polaris 360 pressure side cleaner that doesn't require a booster pump, but I don't know how well that works. There are also more energy efficient booster pumps like the Polaris PB4SQ and Hayward 6060 which would reduce running costs. I'm not advocating for anything in particular, but the OP has a few options he could explore if he decides against using a robot.
I was coerced into buying a robot. I bought a Dolphin s30i.
I don't care for it because:
1. The cord tangles horribly - so much so that it formed permanent kinks.
Pool Store said it should not, and they replaced the cord right before the two year warranty went out.
Interesting note - It had not be used for maybe even half of that 2 year period.
Another interesting note - new cord also started kinking almost immediately. So either the cord doesn't have enough strength, or the swivel has too much resistance.
Friend told me - you have to take it out every day and let the cord sit out in the sun to straighten it and remove the kinky memory.
a. That doesn't help
b. I don't want to take it out every day. I want to set the schedule and leave it alone.
2. I don't like the cleanup. They tell you look - just open the trap door - everything falls out in your trash can - bs
You have to remove it - empty it - and then clean the inner filter and outer filter with a hose - not pleasant in the winter months.
3. I have never felt like it cleans like my Old Antique Kreepy Krawly.
If there is stuff on the bottom, and you watch the s30i - it just drives itself around.
If the pool is in the same condition and you watch the Kreepy - It leaves a White Stipe everywhere it goes.
The hose never kinks, and the in line strainer holds many times more debris than the robot. In the Fall, it packs leaves in tight.

So now I run my s30i when the pool is in decent shape, if it ever gets bad, or when the leaves start to fall, I always go back to my wall mounted suction side Kreepy Krawly.
I even bought a new Kreepy one time - it didn't last a year - luckily I still had my old style. I went back to that and that is what I use today.
Maintenance consists of mostly Foot Pads and Skirts - it's basically maintenance free.
I may have put a couple of bearings in it over 15 years - Oh yea, and (1) Flapper - the only moving part.
I changed to the Flat Skirt from the Pleated years ago - seems to last much longer.

And to answer your question - I have a 30k gallon Pool, so it's not small - If I woke up tomorrow and had a pool twice that size, I'd just go buy more hose.
 
New pool just opened last month and looking for a robot cleaner. In reading the forums I thought the Warrior SI would be a good fit, but now I see it is not available at the current time. Would the Active 20 or Active 30 be the next level up?

I also want to confirm that robot cleaners don't need any hose that connects to a filter and/or skimmer, correct? We have a zero edge pool and so no skimmers and want to be sure we can still use one!
 
New pool just opened last month and looking for a robot cleaner. In reading the forums I thought the Warrior SI would be a good fit, but now I see it is not available at the current time. Would the Active 20 or Active 30 be the next level up?

I also want to confirm that robot cleaners don't need any hose that connects to a filter and/or skimmer, correct? We have a zero edge pool and so no skimmers and want to be sure we can still use one!

No hose. Just a long electrical cord.

Zero edge pool, very cool design. Brings back memories of my highschool swimming pool 😂
 
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New pool just opened last month and looking for a robot cleaner. In reading the forums I thought the Warrior SI would be a good fit, but now I see it is not available at the current time. Would the Active 20 or Active 30 be the next level up?

I also want to confirm that robot cleaners don't need any hose that connects to a filter and/or skimmer, correct? We have a zero edge pool and so no skimmers and want to be sure we can still use one!
Just my 2 cents from mine and others. Not sure the SI is worth the money over the SE. people said you can steer it over to empty it but it takes so long you end up just pulling it.
It’s was only $50 more so either are good.

My main complaint with my robot is it struggles with big leaf’s and with all the rain we have a ton. Picks up a few then can’t suck up anymore. My one way flapper is one and needs replacing which will help but nobody has them.
 

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Just my 2 cents from mine and others. Not sure the SI is worth the money over the SE. people said you can steer it over to empty it but it takes so long you end up just pulling it.
It’s was only $50 more so either are good.

My main complaint with my robot is it struggles with big leaf’s and with all the rain we have a ton. Picks up a few then can’t suck up anymore. My one way flapper is one and needs replacing which will help but nobody has them.
That's really helpful. If the SE is in stock then they might push me to just going with it.
 
So it turns out that neither the SE or the SI are available.

This is from Marina:

"We are currently sold out of the following cleaners: Nautilus CC, Warrior SL, Warrior SE, Warrior SI, Explorer E30, Prowler 930W, Active 30i, S200, S300i, S400, M600
Available for immediate shipment: Prowler 910, Nautilus CC Plus, Nautilus CC Supreme, Explorer 20, Active 20, Prowler 920, Triton PS, Triton PS Plus, Active 30, Oasis Z5i, Active 40, Active 60, Explorer E70"

What would be recommended from the in stock list? Anything similar to the SI or SE?
 
The Warrior SE is most equivalent to the S200 which would equate to the Active20/Explorer20/Prowler920 ... but WOW! the MSRP on these robots has skyrocketed over the years. My old dead S300i cost me in 2017 as much as a new S200 today ... basically doubled in price.

Since swim season is over, are you sure you can't wait until next season? Maybe prices will come down and Maytronics typically runs a rebate program in May ...
 
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The Warrior SE is most equivalent to the S200 which would equate to the Active20/Explorer20/Prowler920 ... but WOW! the MSRP on these robots has skyrocketed over the years. My old dead S300i cost me in 2017 as much as a new S200 today ... basically doubled in price.

Since swim season is over, are you sure you can't wait until next season? Maybe prices will come down and Maytronics typically runs a rebate program in May ...
All good points. I agree the prices gave me sticker shock.

One reason I was interested in getting one is that pool doesn't have a cover and so will be open all winter. I thought I'd run it periodically both to keep things from staining and to keep it better to look at over the winter.

Maybe I'll just keep monitoring and see how it goes and decide if it seems like I need one before next spring.
 
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The Warrior SE is most equivalent to the S200 which would equate to the Active20/Explorer20/Prowler920 ... but WOW! the MSRP on these robots has skyrocketed over the years. My old dead S300i cost me in 2017 as much as a new S200 today ... basically doubled in price.

Since swim season is over, are you sure you can't wait until next season? Maybe prices will come down and Maytronics typically runs a rebate program in May ...

An important correction -- the S200 is equivalent to the Active 20 and Triton PS, and Explorer E30 -- NOT the E20 (the latter is equivalent to an Active 10). Maytronics has made their site even harder to compare specs (they mixed all the levels then divided them somewhat arbitrarily into Best Performance, Best Value, Best Seller so it's hard to click through and compare specs). Key things to compare are number of brushes (S200 and friends have 2), waterline scrubbing (Yes), cord length (60 feet), and connectivity (NOT having Bluetooth or WiFi) -- that should differentiate from the higher or lower models.

As for leaf performance, that varies with leaf type/size -- I was very impressed with the Explorer E30's handling of our main leafdrops last year (Nov/Dec here), which include smaller leaves including a LOT of Wisteria but some bigger fig leaves too. It really packed them in (at least 2x the volume our Polaris 280 could hold) and was able to keep up so I didn't have to hand-scoop the bulk like I used to do. But again, YMMV -- and it doesn't do palm fronds that the 280 would eventually get. Fortunately I only get a few of those in the pool occasionally. But we don't close or cover here like you probably do in Indiana, so waiting may be a good option. Who knows where the supply and prices are heading.
 
An important correction -- the S200 is equivalent to the Active 20 and Triton PS, and Explorer E30 -- NOT the E20 (the latter is equivalent to an Active 10). Maytronics has made their site even harder to compare specs (they mixed all the levels then divided them somewhat arbitrarily into Best Performance, Best Value, Best Seller so it's hard to click through and compare specs). Key things to compare are number of brushes (S200 and friends have 2), waterline scrubbing (Yes), cord length (60 feet), and connectivity (NOT having Bluetooth or WiFi) -- that should differentiate from the higher or lower models.

As for leaf performance, that varies with leaf type/size -- I was very impressed with the Explorer E30's handling of our main leafdrops last year (Nov/Dec here), which include smaller leaves including a LOT of Wisteria but some bigger fig leaves too. It really packed them in (at least 2x the volume our Polaris 280 could hold) and was able to keep up so I didn't have to hand-scoop the bulk like I used to do. But again, YMMV -- and it doesn't do palm fronds that the 280 would eventually get. Fortunately I only get a few of those in the pool occasionally. But we don't close or cover here like you probably do in Indiana, so waiting may be a good option. Who knows where the supply and prices are heading.
That's super helpful. The E30 is available and price tag does look more reasonable (999 on Amazon).

Curious about one piece of your comment about NOT getting bluetooth/wifi. Is this due to problems with having those features or simply that it's more expensive to get them? The allure of being able to tell it which places of the pool it's missing is strong, but can guess the smarter it is the more it breaks.
 
That's super helpful. The E30 is available and price tag does look more reasonable (999 on Amazon).

Curious about one piece of your comment about NOT getting bluetooth/wifi. Is this due to problems with having those features or simply that it's more expensive to get them? The allure of being able to tell it which places of the pool it's missing is strong, but can guess the smarter it is the more it breaks.

I just meant that as a way to distinguish the S200-equivalants from the S300-equivalents. Some like the additional features; personally I didn't see much value. I put mine in Automation mode and plugged it into a WiFi outlet so I can set the time remotely, run it again, etc. That's all the control I really need.

Whichever equivalents Marina has available are likely to be the cheapest -- if they have the Active 20 check with them on pricing.
 
One reason I was interested in getting one is that pool doesn't have a cover and so will be open all winter
@JoyfulNoise will share his thoughts on gasket/seal cold water shrinkage in case he missed this part.

Long story short........ like a frightened turtle, leading to premature motor failure and a $450 replacement of a $10 motor.
 
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@JoyfulNoise will share his thoughts on gasket/seal cold water shrinkage in case he missed this part.

Long story short........ like a frightened turtle, leading to premature motor failure and a $450 replacement of a $10 motor.

It was shrinkage!!
shades area GIF


The robot manufacturers do state a limit for cold water operation and I think it’s around 50F.
 
The robot manufacturers do state a limit for cold water operation and I think it’s around 50F.

For the Maytronics robots, it's 43-95 degrees F (6-34 C) from the user guides I found. Sorry Matt, don't mean to seem like I'm following you around correcting stuff :). Those just happened to be 2 things I knew offhand since that's close to the annual low temperaturein our pool. You're right that there's probably risk below that to be aware of, and I'm guessing @doug527 gets significantly colder water and then it freezes? In that case I would pack it up below ~45 deg and store for that part of the winter, but above that I am okay with the risks weighed against the big benefit of "Dive" (our E30) picking up the leaves all winter.
 
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