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Mstrlucky74

Bronze Supporter
Feb 14, 2021
153
NY
Hello and thanks In advance. So is there anything on this quote with the materials can vary from one builder to another? Because I got two quotes with the same exact bill material and they're about $8000 apart. Any tips on what I should inquire about would be helpful thank you
 

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No manufactures or model numbers of equipment are specified. Cost and quality can vary widely depending on what you get.

I don't see any filter specified.

Get manufacture, model number, and specifications for all items checked.
 
No manufactures or model numbers of equipment are specified. Cost and quality can vary widely depending on what you get.

I don't see any filter specified.

Get manufacture, model number, and specifications for all items checked.
Thank you. So why should get manufactures models of all items??? I wonder why these pool people quote without giving them.
 
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So why should get manufactures models of all items???

You are not being told the capacity of the SWG or filter you will get.

There are many different 1.5 HP VSP pumps with different impellers and flow curves. Will the pump be 120 volts or 240 volts?

Who will be the manufacturer of the solid pool cover? Quality and price varies across manufacturers.

Are you getting Hayward skimmers or some no name where parts will be hard to0 get in the future?

Will all PVC pipe be rigid schedule 40 PVC or will flex PVC hose be used?

Confirm that someone in your area services the Heat Pump you get. Many folks discover when their HP fails that they cannot find any0one to service it.

What warranties come with each piece of equipment? Who will provide the warrantee service?

I wonder why these pool people quote without giving them.

It lets them give you whatever is available at costs to them that maximize their profit.

Read...




 
You are not being told the capacity of the SWG or filter you will get.

There are many different 1.5 HP VSP pumps with different impellers and flow curves. Will the pump be 120 volts or 240 volts?

Who will be the manufacturer of the solid pool cover? Quality and price varies across manufacturers.

Are you getting Hayward skimmers or some no name where parts will be hard to0 get in the future?

Will all PVC pipe be rigid schedule 40 PVC or will flex PVC hose be used?

Confirm that someone in your area services the Heat Pump you get. Many folks discover when their HP fails that they cannot find any0one to service it.

What warranties come with each piece of equipment? Who will provide the warrantee service?



It lets them give you whatever is available at costs to them that maximize their profit.

Read...




Thank you very much. So what specific are the questions should I ask so I can compare properly
 
Well actually the other guy gave me a gas heat pump instead. I know I need plumbing.
He said the gas heat pumps heat the pool faster than electric. True?
Why do you say a 110 BTU won't do much.
 
Well actually the other guy gave me a gas heat pump instead. I know I need plumbing.
He said the gas heat pumps heat the pool faster than electric. True?
Why do you say a 110 BTU won't do much.

There is no such thing as a gas "heat pump".

There are gas heaters that range from 250K BTU to 400K BTUs.

If you have NG you should get a gas heater.

How many gallons will be in your new pool?
 
There is no such thing as a gas "heat pump".

There are gas heaters that range from 250K BTU to 400K BTUs.

If you have NG you should get a gas heater.

How many gallons will be in your new pool?
Thank you. I meant gas heater. Sorry.
Not sure of gallons in pools. It's going to be 16x32 with deep end only about 1/3 of pool and rest shallow.
 
Thank you. I meant gas heater. Sorry.
Not sure of gallons in pools. It's going to be 16x32 with deep end only about 1/3 of pool and rest shallow.

The Pool Builder should tell you the gallons in the pool.

You can't evaluate the adequacy of a pool heater and how fast it will heat the pool without knowing the gallons in the pool.

With pool heaters it is all about the BTUs. And 1 BTU can heat 1 pound of water 1 degree. 1 gallon of water = 8.3 lbs.
 
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The Pool Builder should tell you the gallons in the pool.

You can't evaluate the adequacy of a pool heater and how fast it will heat the pool without knowing the gallons in the pool.

With pool heaters it is all about the BTUs. And 1 BTU can heat 1 pound of water in 1 hour. 1 gallon of water = 8.3 lbs.
Thank you very much
 
With pool heaters it is all about the BTUs. And 1 BTU can heat 1 pound of water in 1 hour. 1 gallon of water = 8.3 lbs.
1 BTU can heat 1 pound of water 1 DEGREE.

A GENERAL rule of thumb is Pool Area / 3 = minimum heater BTU.

My pool is 20x40 in OHIO === NY. 20x40 = 800, 800/3 = 266. I have a 330K BTU and it works GREAT!

So 16x32 = 512, 512 / 3 = 170. I would look to get a 200K BTU or larger heater. If you can get Gas, do it, they will likely be cheaper to run.

I run May-Oct. I keep my pool at a constant 84 degrees WITH a solar cover. I average about $150/month while I keep my heater running. At a 200K BTU, you would run about 66% of that or $100 a month. Having said that, Ohio taxes and utilities are NOT what NY is, so don't hold me to that number.

It likely comes down to strategy. Are you going to maintain a constant temperature so you can swim anytime? 200K would likely be fine. If you want to be able to quickly raise your temps, then go bigger.

*NOTE* You MUST have a professional check your supply for sufficient flow (capacity) and pressure to be sure you can support your size of heater. It may be that you will need to upgrade your meter.
 
1 BTU can heat 1 pound of water 1 DEGREE.

A GENERAL rule of thumb is Pool Area / 3 = minimum heater BTU.

My pool is 20x40 in OHIO === NY. 20x40 = 800, 800/3 = 266. I have a 330K BTU and it works GREAT!

So 16x32 = 512, 512 / 3 = 170. I would look to get a 200K BTU or larger heater. If you can get Gas, do it, they will likely be cheaper to run.

I run May-Oct. I keep my pool at a constant 84 degrees WITH a solar cover. I average about $150/month while I keep my heater running. At a 200K BTU, you would run about 66% of that or $100 a month. Having said that, Ohio taxes and utilities are NOT what NY is, so don't hold me to that number.

It likely comes down to strategy. Are you going to maintain a constant temperature so you can swim anytime? 200K would likely be fine. If you want to be able to quickly raise your temps, then go bigger.

*NOTE* You MUST have a professional check your supply for sufficient flow (capacity) and pressure to be sure you can support your size of heater. It may be that you will need to upgrade your meter.
Thanks a lot.
 
In my opinion, all details need to be specified including timeframes with guarantees, quality control metrics, materials, workmanship, designs, engineering architecture, everything.

For quality, you want to know things like what constitutes “Level”?

Is it +/- 1/8” or +/- 2”?

It says that a high water table will cost more.

How much more?

Can they check this before you agree to anything?

Will anything like utility lines, power, water, sewer, sprinkler or septic systems be an issue?

What about rock or hard ground?

Is that an issue and can they check?

What pool kit will you get?

Will the walls be steel or polymer?

What equipment will you get?

What plumbing will you get?

What pad will be provided for the equipment?

Will it be a cheap $20.00 plastic pad or a good poured concrete pad?

Is dirt removal included?

What is a “solid cover”?

Is that a tarp that needs waterbags?

If yes, are the waterbags included?

When will the project start and when will it be completed?

What might delay the project?

Will they handle the permits and inspections as part of the included costs?

What if it is not completed on time?

What’s included and not included?

What’s extra or optional?

What unknowns are potentially going to happen that would increase the cost?

Is there sufficient access to the property?

How much access do they need and how much do you have?

Will the proposal include a deck?

If yes, describe the included deck.

Will the deck include a metal mesh bonding grid?

How well did you check them out?

Did you get at least 3 references that you can check in person to see the quality?

What licenses are they required to have?

Did you verify that their General Contractor’s and Pool Builder’s licenses were valid and in good standing?

Did you check to see if the contractor’s licensing board has received any complaints against the company?

What employee holds the license that qualifies the builder for the company license?

Did you check their reviews on all of the sites like Google and Yelp?

Did you verify their liability and worker’s compensation insurance?

https://www.wcb.ny.gov/icpocinq/icpocsearch.jsp

Are they bonded or required to be bonded?

If yes, how much is the bond?

Have you verified their bond?

Have you verified that their corporation is in good standing?

https://apps.dos.ny.gov/publicInquiry/#search

Have you checked their reviews and complaints on BBB?

Have you checked their court data to see if there are civil cases filed against them?

What is the payment schedule?

What is the warranty?
 
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For example, in Suffolk county

Suffolk County New York requires all Pool Builders, Service Contractors and Maintenance Contractors doing business in that County to hold a special endorsement on their Home Improvement Contractor’s License in order to build, service or maintain swimming pools, spas and hot tubs.

Pool Builder License

To build or install a swimming pool and/or permanent spa over 24" depth you need a County Home Improvement Contractor’s License, commonly called a County Business License.

You must provide the Department of Labor, Licensing and Consumer Affairs proof that you or someone from your company has obtained the Pool & Hot Tub Alliance’s (PHTA) Certified Builder Professional (CBP) certification or other approved equivalent program, and demonstrate a minimum of two years experience in building and installation.

https://ca.suffolkcountyny.gov/dcasearch

https://www.suffolkcountyny.gov/Departments/Consumer-Affairs/Type-of-License
 
BBB

Complaint Type: Problems with Product/Service

Status: Unanswered

04/06/2021

We paid (Company) $34,800 to install our pool.

Since then we have had problems with the low end and the pool not being level.

(Company) did come and repair the low end floor of our pool once.

Since the repair, the low end of the pool is worse and they have sent us an estimate of $15,800 to level the pool!

We would like them to stand behind their work and fix the leveling issue with our pool.
 

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