Looks like you guys are faring better than I did last year. I ordered from polywood-furniture.com in May 2020 and the item was stated as Quick-Ship which, it stated, ships within 1-3 days. My card was charged immediately. After a couple weeks with no updates, I tried to call but a message stated they could only be reached via email. I got spotty replies to my requests for updates over the course of my journey. The replies were something like "should be next month because of COVID". Eventually their website was updated to state 8-10 weeks lead time for Quick-Ship products. I ended up receiving my chairs at the end of August. I expected the cushions I ordered to come with them as I wasn't told differently. Then the above process repeated for updates on status for the cushions. I eventually received them in the middle of November.
Looks like the company has since been acquired by the manufacturer, Polywood, LLC. I am shocked that the situation appears to have gotten better.