I read that adding borates helps with this and I will likely look at going with borates in the spring. My question is how do I get softer water? My SWG is always getting that build up on the plates and I hate the idea of constantly using muratic acid to clean them. So I hit them monthly with my garden hose to get the white gunk off and that usually helps. Our fill water here is ridiculously hard, which I gather impacts my poor SWG. What can I do to soften my water and protect the SWG? Thoughts?? CH at its lowest is 350, but when I have to fill my pool its 400.