Good morning. thx for all the help! tested and when I looked at the panel to get temperature this is what I saw. I will post in a minute:
on diagnostic menu:
-chlorinator off
% met
-0000 ppm (+save)
-flow
-VSP speed/power
+ to view (this is particularly an area that's a cue for me. I called Hayward Friday and when I told the person I was seeing that they said I was into something I shouldn't mess with and I had to get the salt level up before anyone could do anything.
I didn't add any more salt as I wanted to wait for an accurate test today but the salt value keeps increasing. Today on the default menu it's reading:
salt level 2900
There is no check system light on which is good but I'm confused about what's on the diagnostic menu. The message on the diagnostic menu seems to be intermittent. Yesterday on that panel it was reading 2700/2800. The pump is running at 40% right now. Maybe I need to learn what the diagnostic menu and default menu are for?
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The CC number does not seem likely. Are you sure that you’re running the FC part to completion?
pretty sure, yes
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No, I just rinse with tap water, clean with soap every once in a while. Just might be good to double check.
yep, i washed with soap this time. there were some tiny black things in some of the viles. maybe from the salt test? if i were to rub my finger across the inside it'd show that there was something, like a black powdery substance that i rubbed off. I'm sure that helped a lot!
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Yeah - you are making this WAY more difficult than needed.
Pool pump needs to be running for 30 minutes or so BEFORE you take the water sample to be sure the water is mixed well. Do NOT take the sample from directly in front of a return. It is possible the FC could read higher in front of a return cause you have a SWG.
Are you saying you take the vials out to the pool and fill each one individually from the pool? Why are you not getting a free water sample bottle at the PS? Take that bottle, rinse with pool water a few times and fill it with your sample water. There will be enough in there to do ALL the tests. No need to take the sample vials out to the pool and fill each one individually at the pool.
Now, since you have enough water in the sample bottle, go sit somewhere comfortable - on the patio in the shade or in the kitchen. Get the testkit set up speed stir out. Rinse the vial with pool water (it should already be clean from last testing) and rinse it out. Fill to required quantity and do that test. When that test is complete, dump the vial contents in the dirt/rocks outside or in the kitchen sink if inside. Rinse the vial well and use it for the next test.
well, yes, i tend to do things the hard way.

ps water tester is not in my kit. i need a bigger test kit box. or i need to take the top off and know that i'll never shut it again and that way i can just stand up the bottles i need and group them together. i think i also need to throw out my chlorine tester tube. it's getting harder to see through. now i know why it says "chlorine only." it's hard to know where's best to test sometimes as i have a brown table outside and inside kitchen and my kitchen counter is whiter but not the best lighting. i try to test outside if able and if i miss the daytime testing pH inside tends to be difficult. Maybe i should take the pH vial to the bathroom or search for better light in the house. Usually I'm able to test in the day.
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As for the FC/CC test.....
After the FC portion is complete, are you immediately added the 5 drops of R-0003? After adding the R-0003, if it turns pink, are you adding the R-0871 immediately and recording the CC reading as soon as the solution goes clear the first time? If you leave the solution sit, it WILL turn pink again... the FC and CC tests are complete when the FIRST turn clear.
As James said - the CC results are unlikely.
yep, i'm pretty confident CC was high. I know i had the difference between 1.5 and 2.5 once but I'm pretty confident it was up there. there was no mistaking that dramatic change in color when i added the r-0003. i didn't mess around and it was done immediately. if anything, i'm trying to slow myself down, not speed myself up. it was done fast. great news, though, it's back to normal today! strange? maybe it was my dirty test tubes? maybe all the kids peed in the pool?!
