South Florida Pool & Outdoor Living - STARTUP PHASE
I can use some help here on this one. It's going to be a long post, so bear with me.
I haven't been posting as much because we haven't finished our landscape and candidly, I've been frustrated with the plaster. The water color never got close to the color we wanted. I took action on this with the owner of the plaster company immediately as it started filling - the Quartz aggregate just didn't look the same as the pool we visited and had pictures of. The pool we visited was a light grayish blue cement base with blue, grey, beige, and black stones. Ours turned out with a whitish base with a lot of blue and zero black. We agreed to let it fill, chemicals settle in, and brush and re-evaluate. Well, it never got close. Ours is a light blue versus the darker teal blue we were going for. When the material arrived the day of plaster, we confirmed we received the correct product. But that product was based on what the PB owner told us the pool we visited used (the homeowners who showed us the pool didn't recall the brand/color and couldn't locate the paperwork). The good thing here is that the plaster company is in my corner and agreed we received something different than the pictures we had, so they brought this up to the PB on my behalf as the subject matter expert. The PB called me yesterday (with the plaster company owner in his office) and informed me that the pool we visited had a different plaster selection on their warranty paperwork than what he had previously told me. Said another way, I didn't get the product that we wanted based on our pool visit. I was rather surprised that he admitted it, but it helped I had the plaster company on my side.
So while we haven't gotten into the battle of who will pay for it (we certainly will not), the PB asked me what I wanted to do and I told him that we want the right product/color. So here are my questions:
- what risks does a replaster introduce? Is it worth it?
- thinking of other middle ground solutions - could we have them retile our waterline and/or step markers or spa to make the design choices work better with the current plaster color? What would that entail from a plaster perspective?
- should we get into a disagreement about covering the cost of the repair, what is my best position here? Unfortunately there is only a very nominal balance remaining ($1500), which is pretty standard here in FL, so I don't have much leverage.
Here are some pics:
Selected plaster
Received plaster (it is even lighter in person than my pics)
Sent from my iPhone using Tapatalk