Ok so yesterday was crazy. I wasn't able to get photos because I stopped by the pool office to see what is going on. They were supposed to be back today to at least discuss the wall and how to fix it but no one showed. My wife had enough and went down to the pool office and asked to talk to the owner of the company. He asked her how the build was going and she responded with "horrible". She vented on him for quite awhile.
I then stopped on my way home to talk to the construction manager and he apologized and is supposedly going to have a long talk with the head of the subs they have been using for my pool. I gave him all the issues we have had so far and he said it was unacceptable and would work on it. I told him I want a plan of when stuff will be done. I also told him what I told my girlfriend that if you need to do it wrong to do it right then do it as fast as you can so you can do it right. He said it shouldn't be that way. I told him they are spread too thin and no one can give attention where it is needed. Hopefully I'll hear something on Monday. We live really close to the office of the PB. I drive by it every day on the way home from work. I am sure my wife will go down there every day if she has to. I know it makes them uncomfortable because they have clients in there all the time buying pools and doing initial color choices. It isn't good when you have unhappy customers in your showroom. Maybe they won't pick up any customers that live within 2 miles of their office from this point on.
Anyway here are the photos of the walls:
Problem 1: This is the side of the wall that will be backfilled with dirt that we won't see.
This is the side of the wall that we will see.
Problem 2: Compact dirt
This is the wall that needs the geogrid. It should be filled with dirt every 2 courses and then compacted. Then there has to be a grid layed down that holds the wall in place. The problem is they have to clear the rocks/dirt out of there and bring in better fill dirt. They started the wall before they did that and it moves pretty easy.
Problem 3: Wall is supposed to go past the deep end step. There will be a deck on this wall and a railing that goes into the coping. That railing should be past the step so kids can't get on the step and go on the coping where there is a large drop off.
I then stopped on my way home to talk to the construction manager and he apologized and is supposedly going to have a long talk with the head of the subs they have been using for my pool. I gave him all the issues we have had so far and he said it was unacceptable and would work on it. I told him I want a plan of when stuff will be done. I also told him what I told my girlfriend that if you need to do it wrong to do it right then do it as fast as you can so you can do it right. He said it shouldn't be that way. I told him they are spread too thin and no one can give attention where it is needed. Hopefully I'll hear something on Monday. We live really close to the office of the PB. I drive by it every day on the way home from work. I am sure my wife will go down there every day if she has to. I know it makes them uncomfortable because they have clients in there all the time buying pools and doing initial color choices. It isn't good when you have unhappy customers in your showroom. Maybe they won't pick up any customers that live within 2 miles of their office from this point on.
Anyway here are the photos of the walls:
Problem 1: This is the side of the wall that will be backfilled with dirt that we won't see.
This is the side of the wall that we will see.
Problem 2: Compact dirt
This is the wall that needs the geogrid. It should be filled with dirt every 2 courses and then compacted. Then there has to be a grid layed down that holds the wall in place. The problem is they have to clear the rocks/dirt out of there and bring in better fill dirt. They started the wall before they did that and it moves pretty easy.
Problem 3: Wall is supposed to go past the deep end step. There will be a deck on this wall and a railing that goes into the coping. That railing should be past the step so kids can't get on the step and go on the coping where there is a large drop off.
that is awful! Yep, NO recs for them for sure!
