Hello,
This is a fairly depressing story. I just moved to a new house and was renovating the deck and pool. When it came down to the time to choose my plaster color, I showed the contractor a photo of my old pool and told him I wanted to match that color. He named the color without hesitation. After the plaster work was done and the pool was filled, it was obvious it was a different color. At this point, I remembered that I still had the paperwork for the pool at my old house and checked it and it listed the plaster color, which was a very different color. Obviously, I am very angry with myself that I forgot I had the paperwork for my old pool, and that I let the contractor pick the color based on a single photo. The entire experience has been extremely upsetting.
Anyway, I was wondering:
1) What would be the appropriate way to handle this situation? The contractor told me he wants us to wait 30 days to let the color settle in before making a decision on it. We have already made up our minds that we want to change it because we just want the exact same color as our previous pool. And he said that if we choose to change it, he said he could preserve the existing waterline tile and would give me a "discount" on the plaster but we did not discuss the details of that discount yet. How much is the contractor at fault? I, personally, feel the photo I showed him does not closely resemble the color he said it was, and he is at fault for saying it was a color it wasn't. At the same time, I may be partially responsible for the SNAFU because I made the decision to let him pick the color based on a single photo, so I put him in a position that maybe he shouldn't have had to be in.
and
2) I hate the idea that adding yet another layer of plaster is going to make my already very shallow splash area a little more shallow. Does it make sense to chip out all the old plaster and get down to the shell before re-doing the plaster? Does chipping out the old plaster add a lot to the cost?
Thanks!
This is a fairly depressing story. I just moved to a new house and was renovating the deck and pool. When it came down to the time to choose my plaster color, I showed the contractor a photo of my old pool and told him I wanted to match that color. He named the color without hesitation. After the plaster work was done and the pool was filled, it was obvious it was a different color. At this point, I remembered that I still had the paperwork for the pool at my old house and checked it and it listed the plaster color, which was a very different color. Obviously, I am very angry with myself that I forgot I had the paperwork for my old pool, and that I let the contractor pick the color based on a single photo. The entire experience has been extremely upsetting.
Anyway, I was wondering:
1) What would be the appropriate way to handle this situation? The contractor told me he wants us to wait 30 days to let the color settle in before making a decision on it. We have already made up our minds that we want to change it because we just want the exact same color as our previous pool. And he said that if we choose to change it, he said he could preserve the existing waterline tile and would give me a "discount" on the plaster but we did not discuss the details of that discount yet. How much is the contractor at fault? I, personally, feel the photo I showed him does not closely resemble the color he said it was, and he is at fault for saying it was a color it wasn't. At the same time, I may be partially responsible for the SNAFU because I made the decision to let him pick the color based on a single photo, so I put him in a position that maybe he shouldn't have had to be in.
and
2) I hate the idea that adding yet another layer of plaster is going to make my already very shallow splash area a little more shallow. Does it make sense to chip out all the old plaster and get down to the shell before re-doing the plaster? Does chipping out the old plaster add a lot to the cost?
Thanks!
