Updates on Equipment backorders may2021

lisawillmon

Gold Supporter
In The Industry
May 21, 2021
29
Austin
Pool Size
48000
Surface
Plaster
Chlorine
Liquid Chlorine
I am hoping this c an be a place where those in the know can shed some light on equipment backorders. I am wanting to order Pentair equipment but after 30 hours, literally searching site after site, call after call, back order notification after another, I am tired of looking. If you are in the industry, If you are a Pentair dealer, relative of the COO, etc. and have some knowledge can you please shed some light on SOME kind of time frame for the productions and shipping of equipment. Thank you
 
What portion of the Pool Industry do you work in?

Polytec Pools has been a reference we make. They also are having equipment shortages. And only ship certain items.
 
Most Pentair products were back ordered 3-7 months as of April. This isn’t formal information but gleaned from numerous posts.
 
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What portion of the Pool Industry do you work in?

Polytec Pools has been a reference we make. They also are having equipment shortages. And only ship certain items.
I have been relying heavily on polytec they have been great. I listed us as in industry because husband is construction manager. Has built a 1m city park splash pad with loads of features etc . He has not built a pool so I did not want the impression that we had never built. Mike does have a lot of knowledge and access to engineering etc. to put us in a category of suburban white collar not knowledgeable would be misleading and we would get some very basic information we may not need. Probably should not be catagorized as a pool builder either or pool repair We are just somewhere inbetween and needing to gain knowledge hence joining this forum. Wish they had more than just pool industry or not. We are now , knee deep lol. Apologies if the catagorization is misleading.
 
Hey Lisa !! My struggles are listed in the thread below. I tried all angles of approach. The web, on the phone, in person. I can’t even guess how many calls and emails went unanswered. 100 maybe ? Like you said it felt like I invested a full work week spread out over a couple of weeks.

The multi faceted approach eventually worked and it took getting lucky at all 3 angles. Each produced one piece of equipment.


*edit. You had just responded to my thread as I was typing here. :)
 
Hey Lisa !! My struggles are listed in the thread below. I tried all angles of approach. The web, on the phone, in person. I can’t even guess how many calls and emails went unanswered. 100 maybe ? Like you said it felt like I invested a full work week spread out over a couple of weeks.

The multi faceted approach eventually worked and it took getting lucky at all 3 angles. Each produced one piece of equipment.

My husband suggested calling Arizona California “pool” locations (call each individual shop) not affected by winter apocalypse in Texas . Here we go......
 
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My husband suggested calling Arizona California “pool” locations (call each individual shop) not affected by winter apocalypse in Texas . Here we go......
You may have some luck but supply was already extremely tight because of record pool building in 2020 and 2021 and global shipping constraints. The Texas storm just made the problem a lot worse.
 
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