K,
At least with my Insurance company, they need a repair/replacement estimate from someone other than me.. So the plumber is giving me an estimate to repair the leak and I need Pentair to either replace the equipment under warranty (which I doubt) or they need to give me an estimate for the repair/replacement cost.
From my point of view the equipment is still under warranty (time wise) so I contracted my pool builder, who in-turn contacted the local Pentair guys.
Kind of cool watching the plumber find the leaking copper pipe in the slab. Ran a locator signal down the hot water output pipe at the heater. They were than able to "see" where the pipe went under the slab. Once they marked where the pipe traveled, they used a stethoscope like device to isolate the spot were the pipe was leaking.
Thanks,
Jim R.
At least with my Insurance company, they need a repair/replacement estimate from someone other than me.. So the plumber is giving me an estimate to repair the leak and I need Pentair to either replace the equipment under warranty (which I doubt) or they need to give me an estimate for the repair/replacement cost.
From my point of view the equipment is still under warranty (time wise) so I contracted my pool builder, who in-turn contacted the local Pentair guys.
Kind of cool watching the plumber find the leaking copper pipe in the slab. Ran a locator signal down the hot water output pipe at the heater. They were than able to "see" where the pipe went under the slab. Once they marked where the pipe traveled, they used a stethoscope like device to isolate the spot were the pipe was leaking.
Thanks,
Jim R.