T-Cell Chlorinator Diagnostics not populating in Hayward Omnilogic App

[GaryDTesta]

Hi All,

Newbie on the forum so I would appreciate some help figuring this one out!

I've seen a few other old (locked) threads on the forum, but no real answers as to if its fixed via firmware or some other change, so I'm asking the question again in hopes that someone has already figured this out, and we can provide everyone a final definite answer!

When I use the IOS OmniLogic App : The T-Cell diagnostics screen does not show any data other than Average Salt and the T-Cell Type, all the other values are either blank or nonsense.

I have a Swim Pure Extreme Chorine Generator and OmniLogic Controller.

A screen shot of the OmniLogic IOS App diagnostics screen is attached.

Has anyone gotten the IOS OmniLogic app to properly update and display the correct information for the T-Cell?

Thanks!
g

 

[ajw22]

Welcome to TFP.

See this thread...

OmniHub/App and AquaRite Diagnostics

I connected my Aquarite to my OmniHub the other day via the daughter board just like in this thread. The OmniHub is communicating with the AquaRite to produce chlorine. I tested it over night and the chlorine level increased as expected per a FAS/DPD test. Also, the scheduling seems to work...

www.troublefreepool.com

For future reference, Hayward's response:

The app will only display the average salt level and cell type via the daughter board. All of the other diagnostic readings will need to be taken from the display of the Aqua Rite.

 

[mas985]

Those N/A values will only populate when the cell is active. Do you know if the cell was active when you looked at the display? What is the cell setting %?

Which OmniLogic do you have? Does it have a wired controller? Does the cell run directly off the OmniLogic or do you have a separate AquaRite controller?

You can restart the cell, depends on your setup, and see if the values will populate at that point.

 

[Azzalina43]

Hi All,

Newbie on the forum so I would appreciate some help figuring this one out!

I've seen a few other old (locked) threads on the forum, but no real answers as to if its fixed via firmware or some other change, so I'm asking the question again in hopes that someone has already figured this out, and we can provide everyone a final definite answer!

When I use the IOS OmniLogic App : The T-Cell diagnostics screen does not show any data other than Average Salt and the T-Cell Type, all the other values are either blank or nonsense.

I have a Swim Pure Extreme Chorine Generator and OmniLogic Controller.

A screen shot of the OmniLogic IOS App diagnostics screen is attached.

Has anyone gotten the IOS OmniLogic app to properly update and display the correct information for the T-Cell?

Thanks!
g

Did you figure this out?
I had the same issue last year and now this year its just reading 0 and says salt low chlor 1. I just unhooked the aquarite from the omnilogic and am gonna run it seperate from the omnilogic system and see if its working

 

[acmc4]

Hi Azzalina43, we’re you able to get over the Chlor Too Low Salt Chlorinator 1

Did you figure this out?
I had the same issue last year and now this year its just reading 0 and says salt low chlor 1. I just unhooked the aquarite from the omnilogic and am gonna run it seperate from the omnilogic system and see if its working

Hi @Azzalina43 were you able to figure out the Chlor Too Low Salt Chlorinator 1 error message? I’m running OmniLogic with T Cell 15, and seems to be reading incorrect low salt levels 1,600-1,900 since getting that error message although Leslie’s is reading 3,600 ppm. I’ve ordered the Taylor k-1766 for salt tests. But not sure what that error means, or why my salt reading is so far off, assuming preventing chlorine generation. Also, Leslie’s tested my T-cell-15 and confirmed working fine, also cleaned.

 

[GaryDTesta]

So I've never gotten these values to populate correctly, the cell works fine but mine is also reading the salt level incorrectly. My understanding from other posts on the forum is that the Average Salt measurement is all you get and its not an actual measurement but rather an approximation based on the amount of amperage used by the cell. I've come to basically ignore this error message as it pops up randomly. I check the salt level once a week and as long as the generator is generating I take that as a win! Honestly the amount of issues I've had with the software and just operation of the Hayward gear seems incredible for a released product. Why would you put all this in the User Interface and then not populate it? Its just confusing and creates problems that don't exist. Poor product management in my opinion.