Ok, so PB came out with their tile guys and re-tiled and waterproofed the top of the spillway. I still have CH of 475, and have been managing my PH to keep the CSI negative. I'm going to do a partial drain to lower my CH because temperatures are about to sky rocket and my pool seems to climb between 7.5 and 7.8 really fast. For reference, my TA is 70, but I have a lot of aeration through bubblers, etc.
I'm primarily doing the drain because I still noticed wet spots when the spillway should have been entirely dry, and I think the entire spillway is poorly waterproofed and I'm going to have issues with this. I want to lower the CH so I can't get any argument from the PB that it's a structural issue rather than a chemistry issue. PB said 18" drain is fine, but i'm probably not going much more than 9". While that's drained, I'm going to use a 4:1 water:MA dilution to clean up the scale that is currently all over my waterline, video it, lower the CH through a partial drain and hope like heck this fixes the problem.
I'd welcome any thoughts there might be about the above, and thanks for the help so far!