The is again for posting. Did you by any chance test the tap FC to see where it was prior to the dilution? I'm doubting there is an issue, but just curious as the limits (if it's city water) are pretty broad.
I was just reading through this thread and some links posted in it http://www.troublefreepool.com/threads/90865-Bioactive-technical-process
My test has been in a loosely covered tank, but maybe any covering is a problem. The information suggests that gas exchange is an issue.
Another point in there says that they recommend putting a full bag even in a small pool due to the small amount of bacteria in the product.
So maybe if I don't see a result by Monday, I should dump in a much larger dose and leave the cover completely open.
You should share your findings with them, and tell them you're curious why their product doesn't do anything. From the sound of all these threads about it, they might as well be selling bags of sugar.
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