Serious clay issue

neiltg

Member
May 2, 2022
16
Woodstock, GA
Hey everyone,

Still in my first year of owning a pool. honestly might not do it again.

A few weeks ago in Georgia we had insanely heavy rain, and in the morning our pool looked like this:
PXL_20230104_131318318.jpg

We called leslie's and sent a guy there some pictures, he said to just keep the filter running 24/7, backwash frequently, and it'll clear up in a week.
(Leslies was the only pool related person we have called who's been any help - called a few independent pool maintence people and they wanted nothing to do with it)

After a week it looked like this:
PXL_20230120_192547801.jpg

Better, but not fixed yet.
This isnt algae as far as I can tell - our chlorine levels are high and remaining stable around 5. The salt cell is working fine. All water tests come back normal.
However it seems we've reached a point of equilibrium - for the last week, it's not changed in any way. I've been brushing to lift the clay up, vacuuming daily (which is pretty tough as I cant see the bottom), but I think the clay particles that remain are so fine, they're passing straight through the filter. The backwashing isnt producing the red clay saturated water it did during the first week, it's clearing up very quickly. Pressure is normal and not rising. If I turn the pump off for 20 minutes and let it settle, then turn the pump back on - clay is very obviously coming out of the waterfall and the jets.


PXL_20230126_225259292.jpg
So that's where we're at. I havent got a ******* clue what i'm supposed to do now as this is just passing straight through the filter. Called 5 local pool places and they want nothing to do with it. Told us after we get someone else to fix it, we can call then back and set up a maintenance plan, but for now we need to find someone else to deal with it as they are too busy.
The lining is pretty clearly messed up too, the pool is less than 2 years old but because so much water got behind it when it flooded, it's now got a ton of huge creases where it's not settled flat again.
We are currently getting quotes from landscaping companies to rebuild the retaining wall. The previous owner completely screwed us on that and went with the cheapest bidder who didnt build it right, there's not enough drainage to get water away when it comes down that heavy. 100% that will be fixed before summer, no matter the cost, which i'm not happy about, but for now I need to know what to do about the water in the pool.
Appreciate any insight here....
 
What type of filter do you have?

Show us pics of your equipment pad so we know the tools available.

Does the pool have an overflow drain?

How are you going to fix the retaining wall and drainage around the pool?
 
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You might benefit from posting a set of test results from a reliable test kit (Leslie’s isn’t reliable) and doing an overnight chlorine loss test just to rule out “extra stuff” that came in the clay.

An auto drain seems like a no brainer here as well especially if you are doing landscaping work related to drainage. Pool cannot be allowed to overflow, bad stuff happens.

If you have a pool robot with extra fine filters, that may help clean some up as well. I left my cover off this winter and have been doing concrete deck work around it and so I’m having to do some similar fine dust cleanup as well.
 
What type of filter do you have?

Show us pics of your equipment pad so we know the tools available.

Does the pool have an overflow drain?

How are you going to fix the retaining wall and drainage around the pool?

Sorry for the late reply!
It's a hayward sand filter.
I thought I already had a picture, but i cant find it and it's too dark now.
The pool does not have an overflow drain. Can i add one?
I dont know how i'm going to fix the wall yet - i've had 3 landscaping/retaining wall specialists come out, and all 3 have told me this is a serious mess that the previous owner has left us that never should have been built this way. one of them is out of the running already, the other 2 seem legit and like they might be able to solve it. I do not have any quotes/proposals back yet.
 
Sorry for the late reply!
It's a hayward sand filter.
I thought I already had a picture, but i cant find it and it's too dark now.
The pool does not have an overflow drain. Can i add one?
I dont know how i'm going to fix the wall yet - i've had 3 landscaping/retaining wall specialists come out, and all 3 have told me this is a serious mess that the previous owner has left us that never should have been built this way. one of them is out of the running already, the other 2 seem legit and like they might be able to solve it. I do not have any quotes/proposals back yet.
Hi. I have a very similar issue. I'm not as steep as you but same results..dirt in the pool. Your phrase "insanely heavy rain" is exactly what I've said. Keep your chemistry balanced, as you should do anyway. It just needs time to filter out. I had to vacuum to waste a couple of times when it was bad. Never had an issue for 5 years then once in a year and 3 times the next year. I'm replacing all my mulch and planting clover grass. It can grow to low heights (2-8 inches) and doesn't really need mowing. It will hold the dirt in place very well. Another option is to put down landscape fabric covered by river rock. A 3rd option is to add expensive channel rains before the rain can get over the wall but with these crazy rains the water can still wash over such drain (unless it's like 10 inches wide).
 
The pool does not have an overflow drain. Can i add one?

It is difficult to do after the build in your type of pool.

Get a submersible pump and a good raincoat. Have the pump and hose ready to grab if you see the pool getting near overflowing in a storm.

 
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